• Associate Administrator (Client Technology)

    Astrix Technology (Bourbon County, KY)


    Associate Administrator (Client Technology)

     

    Quality Assurance

    Bourbon County , KY, US

    Pay Rate Low: 26.00 | Pay Rate High: 26.00

     

    + Added - 08/10/2025

     

    Apply for Job

     

    _Our Client, a Fortune 500 leader, is hiring for an Associate Administrator (Client Technology). Be part of a team setting science in motion across the biopharma, healthcare and advanced technologies industries. Are you ready to make a global impact? Join us now!_

     

    **Pay rate:** $26/hr.

    **Location:** Bourbon County, Kentucky

    **Job type** : 6-month contract- hire

    Responsibilities

    + Provide first-line support for PC, network, and server hardware/software, including Lotus Notes, MS Outlook, MS Office, Active Directory, and various end-user applications.

    + Troubleshoot and resolve technical issues; escalate complex problems to senior staff or management.

    + Support desktop imaging (MDT), application deployment (Landesk), and configuration of Cisco network hardware and facility cabling.

    + Set up, deploy, and maintain mobile devices and warehouse technologies (e.g., printers, RF units, terminals).

    + Monitor on-site IS systems including backups, UPS devices, and server/network equipment.

    + Deliver remote support to associates and facilities, ensuring minimal downtime and effective issue resolution.

    + Collaborate with external vendors to obtain support, replacement parts, or services.

    + Conduct end-user training sessions and support onboarding with system and tool education.

    + Maintain inventory of spare parts and manage electronic waste responsibly.

    + Contribute to technology planning, budgeting, and process improvement initiatives.

    + Document procedures and maintain accurate technical records.

    + Perform additional duties as assigned by management.

    Qualifications

    + Associate degree or technical school certification preferred.

    + 1–2 years of experience providing IT or IS support in a professional environment.

    + Proficient in troubleshooting Windows-based systems, networking issues, and common software platforms.

    + Familiarity with Lotus Notes, Landesk, MDT imaging, and remote desktop technologies.

    + Strong customer service and communication skills.

    + Ability to work independently and manage multiple high-priority support requests.

    + Willingness and ability to travel up to 15% (domestically and internationally).

    + Physically able to lift to 25 lbs. regularly and up to 60 lbs. occasionally.

    **_Note:_** _This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you!_

    \#INDBH

    \#LI-DNP

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.