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Title: Regulatory/QA Sr. Associate

Type: Direct Hire

Hours: 9am-5pm (Hybrid schedule) .

Must have:

+ Strong experience with product supplier approvals

+ PCQI Certification – Preventive Controls Qualified Individual certification is expected. Will consider willing to do certification

+ Min 3–5 Years QA Experience in Food Industry – Direct experience in Quality Assurance within food, nutraceutical, or supplement sectors.

+ Knowledge of U.S. FDA Regulations – Familiarity with dietary ingredient regulations, HACCP/HARPC, and quality/compliance standards

+ Understanding of FSVA (Foreign Supplier Verification Program) and FSMA (Food Safety Modernization Act)

+ Strong Documentation Review Skills – Ability to assess technical documents such as SDSs, Specifications, Allergen/GMO statements, etc.

+ Proficiency in Microsoft Office and CRM/QMS Tools – Skilled in Excel, Word, Outlook; experience with Salesforce and Compliance Quest is preferred

Responsibilities

+ Review and assess supplier-provided documents (SIDIs), including Specifications, Safety Data Sheets (SDSs), Flow Charts, Allergen and GMO statements, BSE/TSE documentation, Nutritional data, Test Methods, and third-party certifications.

+ Bulk of the role is conducting product and supplier approvals in accordance with established SOPs and regulatory guidelines.

+ Manage change control processes by evaluating supplier changes, gathering updated documentation, and ensuring timely internal and external communication.

+ Respond to customer documentation inquiries related to products and facilities.

+ Confirm alignment between customer and supplier specifications for product approvals, customer orders, and requests.

+ Oversee product release processes, ensuring all items meet specification and testing requirements prior to distribution.

+ Maintain and upload current technical documentation and data into Compliance Quest.

+ Support the handling of sample requests, including proper storage, tracking, and dispatch along with required documentation.

+ Execute additional responsibilities as assigned by the Associate Director, Quality or Vice President, Quality.

The Quality Assurance Senior Associate plays a key role in maintaining and enhancing product quality and regulatory compliance. Reporting to the Associate Director of Quality, this position partners cross-functionally with teams including Operations, Sales, Medical & Scientific Affairs, and Innovation. We are seeking a proactive, solution-oriented professional who brings a consultative approach and strong attention to detail to improve both partner and customer outcomes.

QUALIFICATIONS

Technical Knowledge

+ Understanding of food or ingredient specifications, including assays, contaminants, allergens, GMOs, and flow charts

+ Ability to interpret Certificates of Analysis (CoAs) and regulatory documents

+ Familiarity with FDA guidelines and industry standards for testing and compliance

+ Knowledge of supplier and product approval processes

Analytical Thinking and Problem Solving

+ Ability to evaluate mismatched specifications and make informed decisions

+ Assess the severity and urgency of quality discrepancies

+ Handle unexpected issues, such as unlisted contaminants

Communication and Collaboration

+ Strong communication skills across departments (Sales, QA, Regulatory, Customer Service)

+ Ability to explain technical issues to both technical and non-technical audiences

+ Skilled at coordinating and engaging with internal and external stakeholders

Customer Focus and Risk Management

+ Align customer needs with internal quality standards

+ Balance customer satisfaction with regulatory and safety compliance

+ Manage risk in product testing, supplier validation, and release decisions

Process Orientation and Compliance

+ Knowledge of internal release procedures and documentation standards

+ Ability to follow or develop fast-track processes while maintaining compliance

Experience:

+ 3–5 years of Quality Assurance experience in the food industry.

Certification:

+ PCQI certification required

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.