• IT Product Owner - Intermodal Systems

    Forward Air (Dallas, TX)


    Position: IT Product Owner - Intermodal Systems

    Job Description:

    Forward Air is seeking an IT Product Owner - Intermodal Systems to work in the IT department on an Agile Scrum Team. This position will be responsible for a value stream and its development initiatives by identifying user needs, communicating strategic objectives, managing releases, and overall vision. The IT Product Owner - Intermodal Systems should have strong analytical skills with ability to translate visions into user stories; excellent verbal/written communicate skills covering technical and functional subjects; and strong desire to organize and drive projects across the finish line. Candidates with experience in the transportation industry are preferred.

    Core Responsibilities & Duties:

    + Serve as the IT liaison for the Intermodal business unit at Forward Air.

    + Oversee all intermodal systems and databases.

    + Create and manage EDI (Electronic Data Interchange) mappings with Customers (204, 214, 210, 990, 997).

    + Oversee the innovation and end-to-end launch of products.

    + Collaborate with business partners and customers to co-develop roadmaps.

    + Drive products from concept to launch in a fast-paced environment.

    + Work with cross-functional teams to turn data insights into actionable products.

    + Continuously refine business needs, priorities, and opportunities in an Agile setting.

    + Manage product roadmaps and sprint backlogs using Jira and ServiceNow.

    + Document and maintain Agile Board in accordance with good Agile principles

    + Define user experiences and translate features into product requirements.

    + Lead the product design process.

    + Execute go-to-market plans.

    + Track product performance post-launch.

    + Utilize ServiceNow for IT service management and process automation.

    + Other duties as assigned

    Qualifications:

    + A bachelor’s degree in business, technology, engineering or equivalent experience

    + Prefer professional certificate in Agile development (Scrum, Kanban, LEAN)

    + Prefer 2 years of experience leading project teams using Agile methodology

    + 4-5 years of experience in business analysis, solutions development, creating business requirements and delivering business capabilities

    Skills:

    + Ideal candidate will possess a “can do” attitude with a “will do” work ethic

    + Must be a self-starter that does not require constant direction

    + Strong team player that thrives in a fast-paced environment

    + Excellent communication and problem-solving skills with ability to communicate effectively across all levels of operations/users

    + Ability to drive/display ownership/proactive behavior

    + Efficiently handle multiple IT projects simultaneously

    + Strong computer skills with working knowledge of MS Office products (Excel, Word, PowerPoint), MS Visio or other graphical flow chart programs

     

    Forward Air is an Equal Opportunity employer.

     

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