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Job Description

This individual will be in the office Monday through Friday. They will be tech support for service contractors and equipment owners via phone and/or email. The individual be trained on Moffat products and will answer multiple calls a day from clients and tech to help them trouble shoot their products.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Experience in the field

3+ years of schematic experience (ability to read them)

3+ years of electrical and mechanical experience

Experience with installation, troubleshooting/repair, and preventative Maintenace of commercial equipment (not residential)

Trouble shooting circuits and controls

Strong phone and email communication

Customer service experience

Strong Computer skills (excel, word, outlook, teams) Knowledge of commercial ovens