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Job Description

Resource will be part of a team responsible for reliability and support of Container (Openshift) on-prem and external cloud (MS Azure/AWS/Google). This includes monitoring and troubleshooting alerts and incidents related to the platforms, and any required Incident and Problem Management. Application onboarding, troubleshooting, and support throughout the lifecycle. The role will require weekend on-call coverage and shift coverage as part of 24x7 Global Ops team.

Resource will liaison regularly with teammates and shift leads. Additionally, as part of support will routinely interact with platform clients and vendors.

BS /MS degree in Computer Science or related

technical field involving systems or equivalent practical

experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of hands-on experience supporting

Kubernetes /Openshift / RKE / EKS Container platform.

Experience with Python, Ansible, Golang, and shell

scripting

Kubernetes /Openshift /Terraform certifications are a

plus

Strong experience in major services related to

Compute, Storage, Network and Security

Experience with monitoring tools like Prometheus and

Dynatrace, as well as cloud native tools like Azure Monitor

and Log Analytics

Strong understanding and background of working with

a complex IAM infrastructure, including Active Directory,

Azure AD Connect, Azure AD, and Ping Identity or other

SSO solutions.

Advanced knowledge of Linux OS, DNS, DHCP,

Kerberos and Windows Authentication

Experience with CI/CD tools git /Jenkins, GitOps model

Excellent understanding of Linux /Windows operating

systems administration

Experience in Container security and vulnerability

remediation.

Systematic problem-solving approach, sense of

ownership and drive

Ability to juggle competing priorities and adapt to

changes in project scope.

Excellent interpersonal, organizational and

communication (written, verbal, and presentation) skills

are a must.

Proven ability to work independently with minimal

supervision and as part of a team with direct

responsibilities.

Experience in Openshift, RKE, CSP Kubernetes

services such as AKS and EKS

Experience in Terraform, ArgoCD, Tekton, and K-native

technologies.

Experience in agile deployment methodologies

(GitOps)

Knowledge of various container runtimes

Familiarity with the operator deployment pattern.

Experience working in a highly available multidatacenter

environment

Experience working with monitoring tools such as

Prometheus, Splunk, Dynatrace, Sysdig, or similar tools.

Understanding of cost management, inventory

management, FinOps model