"Alerted.org

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

+ Prepare and process death certificates accurately and on time

+ Support multiple mortuaries across the market, including coverage when other DC Clerks are on vacation

+ Work directly with doctors’ offices daily to obtain required medical information and secure physician signatures

+ Handle all information with discretion and confidentiality

+ Track the progress of each death certificate and provide real-time updates to location management and arrangers

+ Collaborate with location management, funeral arrangers, and support staff to gather information for death certificates

+ Experienced in working with Excel and Google Docs

+ Responsible for filing and amending records for multiple locations and for ordering death certificates

+ Perform other duties as assigned by market management

+ Bilingual skills preferred

MINIMUM** **REQUIREMENTS

+ Minimum of 5 years EDRS (Electronic Death Registration System) experience

+ Strong technical and organizational skills

+ Ability to manage multiple priorities across locations

+ Professional discretion in all communications

+ Advanced user in HMIS and Compass software proficiency

+ Valid driver license with reliable transportation

Education

+ High School or equivalent

Experience

+ 1 - 2 years of experience in an office clerical or customer service capacity required

+ Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

+ Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

+ MS Office Suite experience preferred

+ Basic mathematics skills required

+ Good verbal and written communication skills

+ Strong organizational skills and detail oriented

+ High level of compassion and integrity

+ Ability to maintain confidentiality

Compensation:

Salary: $18.00/hr.- $22.00/hr.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 92705

Category (Portal Searching): Administration and Clerical

Job Location: US-CA - Santa Ana

Job Profile ID: F00216

Time Type: Full time

Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop