• Field Operations Support Assistant

    SCI Shared Resources, LLC (Santa Ana, CA)


    Our associates celebrate lives. We celebrate our associates.

     

    Consider the possibilities of joining a Great Place to Work!

     

    Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

    JOB RESPONSIBILITIES

    + Prepare and process death certificates accurately and on time

    + Support multiple mortuaries across the market, including coverage when other DC Clerks are on vacation

    + Work directly with doctors’ offices daily to obtain required medical information and secure physician signatures

    + Handle all information with discretion and confidentiality

    + Track the progress of each death certificate and provide real-time updates to location management and arrangers

    + Collaborate with location management, funeral arrangers, and support staff to gather information for death certificates

    + Experienced in working with Excel and Google Docs

    + Responsible for filing and amending records for multiple locations and for ordering death certificates

    + Perform other duties as assigned by market management

    + Bilingual skills preferred

    MINIMUM** **REQUIREMENTS

    + Minimum of 5 years EDRS (Electronic Death Registration System) experience

    + Strong technical and organizational skills

    + Ability to manage multiple priorities across locations

    + Professional discretion in all communications

    + Advanced user in HMIS and Compass software proficiency

    + Valid driver license with reliable transportation

    Education

    + High School or equivalent

    Experience

    + 1 - 2 years of experience in an office clerical or customer service capacity required

    + Experience working in a customer-focused and fast-paced professional environment required

    Knowledge, Skills & Abilities

    + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

    + MS Office Suite experience preferred

    + Basic mathematics skills required

    + Good verbal and written communication skills

    + Strong organizational skills and detail oriented

    + High level of compassion and integrity

    + Ability to maintain confidentiality

    Compensation:

    Salary: $18.00/hr.- $22.00/hr.

    Benefits:

    Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

     

    Postal Code: 92705

     

    Category (Portal Searching): Administration and Clerical

     

    Job Location: US-CA - Santa Ana

     

    Job Profile ID: F00216

     

    Time Type: Full time

     

    Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop