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Work Experience

+ Previous 3-5 years of experience supporting Cisco networking technologies in large enterprise environments.

+ Hands-on experience of 3-5 years with Microsoft Azure networking or experience with another major public cloud platform required.

+ Experience with network automation and orchestration using Ansible, Terraform, or similar tools.

+ Experience with supporting SD-WAN (Cisco Viptela preferred) and/or SDN solutions (Cisco ACI a plus).

+ Familiar with disaster recovery planning and network resiliency.

+ Experience with TLS/SSL certificate management, including renewal processes, chain validation, and troubleshooting in platforms such as Sectigo and Cloudflare.

+ Experience with Cloudflare/CDN configuration such as bot management.

Knowledge / Skills / Abilities

+ Knowledge of IP networking, routing protocols (BGP, OSPF, VRF, etc.), and Cisco enterprise technologies.

+ Familiar with data center hardware, virtualization, and load balancing (F5 BigIP, Azure Load Balancer, NGINX).

+ Knowledge of Wi-Fi design, implementation, and troubleshooting.

+ Confident and capable in troubleshooting network related issues.

+ Strong understanding of DNS concepts and management.

+ Knowledge of ITSM/ITIL practices and industry best practices for infrastructure design and management.

+ Familiar with Jira and Confluence software.

+ Experience with Cisco DNAC is a plus.

+ Strong interpersonal, written, and verbal communication skills.

+ Ability to work in our Chicagoland facilities with hybrid schedule and up to 10% overnight travel.

Education

+ Bachelor's degree in computer science, Information Technology, Engineering, or equivalent experience.

+ Technical certifications: CCNA required; CCNP preferred.

+ Azure certifications or other public cloud certifications (AWS, GCP) highly desirable.