• Shared Services - Advisor(HR) - (Hybrid)

    Shuvel Digital (Pensacola, FL)


    Shared Services - Advisor(HR)

     

    Hybrid

     

    Pensacola, FL.

    Description:

    A Shared Services Advisor provides guidance and support across various shared services functions to optimize operations and resolve employee inquiries

    Required Skill Sets:

    + Knowledge of shared services models and operational efficiency practices

    + Strong problem-solving and process improvement skills

    + Excellent communication and advisory abilities

    + Understanding of compliance and regulatory standards

    + Answering phone calls/making phone calls- providing employees with information and guidance. Once the vendor approves employees' disability claim, this position is the first point of contact for employees.

    + Case management-answering cases that are submitted by employees with sometimes complex information and guidance.

    + Other duties: Reviewing and updating separations in Oracle-HCM

    + Working closely with vendor, other contractors, and advisors that are processing disability payments