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Shift and status

Casual , 6:00 a.m. to 11:30 p.m., Variable hours and every other weekend.

Job Summary

Coordinates emergent and non-emergent requests for Corewell Health Security services. Acts as a liaison between Staff, Patients, and Visitors by dispatching Campus Security Officers to routine and emergency calls for service. Receives and coordinates radio and telephone communications for Corewell Health. Prioritizes calls for service based on urgency and initiates appropriate action. Queries callers to obtain detailed incident information, records all officer duties and activities via our Computer Aided Dispatch (CAD). Operates and monitors multiple security system technologies including systems for video management, access control, panic/duress, infant protection, fire alarms, medical emergency code system, and 800MHz radio communication. Performs security technology system preventative maintenance checks, system troubleshooting, and initiates work orders to address identified issues. Notifies appropriate supervisors, managers, leadership, and/or business assurance of critical alarms or incidents on a 24-hour basis.

Essential Functions

+ Obtains all pertinent incident information and accurately communicates to responding parties.

+ Prioritizes calls for service based on urgency and initiates appropriate action.

+ Operates and monitors multiple security systems technologies including video, alarm systems, medical emergency code system, and 800MHz radio communication.

+ 20 hours of Continuing Dispatch Education (CDE) required per year once hired.

+ Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.

+ Performs other duties as assigned.

Qualifications

Required

+ High school diploma or equivalent.

+ 2 years of relevant experience

+ 1 year of Microsoft office experience

Preferred

+ Associate’s degree

+ BLS preferred

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

+ Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

+ On-demand pay program powered by Payactiv

+ Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

+ Optional identity theft protection, home and auto insurance, pet insurance

+ Traditional and Roth retirement options with service contribution and match savings

+ Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph

Department Name

Resource Center - CHS

Employment Type

Part time

Shift

Variable (United States of America)

Weekly Scheduled Hours

0.04

Hours of Work

Variable

Days Worked

Variable

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.