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Working Title: Investigator

Job Class: Investigation Specialist

Agency: Office of Emergency Medical Services Office

+ **Job ID** : 89498

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 10/09/2025

+ **Closing Date** : 10/23/2025

+ **Hiring Agency/Seniority Unit** : Office of Emergency Medical Services

+ **Division/Unit** : Office of Emergency Medical Services / Regulatory & Compliance Section

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Association of Professional Employees

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Investigator position serves as a key and collaborative member of a team that protects the public’s health and safety with regard to Emergency Medical Services in Minnesota.

This position investigates complaints and allegations of misconduct contending violations of statutes and rules administered by the Office of Emergency Medical Services regarding those individuals and entities subject to the agency’s jurisdiction: certified EMS personnel, licensed ambulance services, registered medical response units, and approved EMS education programs. This position also will investigate violations of disciplinary orders. Cases investigated involve complicated and complex fact patterns that allege violations of patient care protocols as well as violations of statutes and rules. This position will manage a caseload of several cases, prepare detailed case reports for staff and board member review and for disciplinary administrative hearings, and will testify at hearings as required.

Responsibilities for this position include, but are not limited to:

+ Conduct thorough investigations of complaints and allegations of misconduct involving individuals and entities regulated by the Office of Emergency Medical Services.

+ Conduct interviews of witnesses, third parties, and the subjects of an investigation.

+ Obtain, review, and analyze documents and other evidence including audio and video recordings.

+ Prepare detailed reports summarizing investigative findings.

+ Assist in assessing and solving problems associated with functional and operational issues of the agency.

+ Maintain accurate tracking and documentation of complaints, investigations, and compliance outcomes.

+ Understand and apply state statutes, rules, and agency policies to ensure consistent enforcement and due process.

This position is eligible for a hybrid telework arrangement. With a telework arrangement, onsite attendance will be required for team members or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the** Telework Policy (https://mn.gov/mmb-stat/policies/1422-telework-2025.pdf) **for details** **.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your investigative experience.

Four (4) years of experience conducting investigations and/or assuring compliance of state laws and regulations.

And

+ Experience in Microsoft products, including Word, Outlook, PowerPoint, SharePoint, and Excel.

+ Written and verbal communication skills sufficient to compose clear, concise, error-free, and understandable narratives and presentations that communicate complicated issues.

+ Experience organizing and tracking complaints, investigations, and compliance actions.

+ Proven ability to organize, prioritize, and produce quality deliverables within defined timeframes.

A associate's degree in law enforcement, criminal justice, health care, health care auditing/investigations, or in a field related to the work of the position may substitute for six months of experience.

A bachelor’s degree or higher in law enforcement, criminal justice, health care, health care auditing/investigations, or in a field related to the work of the position may substitute for one (1) year of experience.

Preferred Qualifications

+ A master’s degree or higher in law, law enforcement, criminal justice, health care, health care auditing/investigations, or in a field related to the work of the position.

+ Current or previous certification as an Emergency Medical Responder/First Responder, Emergency Medical Technician, or Paramedic.

+ Five or more years of experience conducting investigations and/or assuring compliance of State of Minnesota regulated occupations.

+ Ability to work effectively as part of an interdisciplinary team with colleagues of diverse backgrounds.

+ Knowledge and understanding of public safety and emergency medical services.

+ Demonstrated knowledge of the structure and organization of local and state government.

+ Experience conducting administrative or regulatory investigations, including evidence collection and report preparation.

+ Experience working with legal representation during an investigation.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Successful applicants must pass background and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.