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Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.

Your role and responsibilities

The Senior Information Architect, is a key player in improving the IBM.com global website experience. This role involves collaborating on IA and content strategy efforts with a team of information architects, content strategists, taxonomists, and product owners. You'll work with a team that plays a crucial role in enhancing the organization and effectiveness of IBM.com and the underlying systems that connect it.

If you're excited about improving user-centered digital experiences, have experience in developing and implementing enterprise IA strategies and enjoy collaborating with a global team, we'd love to hear from you. Join us in shaping the future of our digital landscape!

* Collaborate with content managers, web strategists, researchers, and UX designers to inform site mapping and content hierarchy for pages and sites and refine content organization, ensuring alignment with overarching strategic content initiatives and standards.

* Lead and review qualitative and quantitative content audits, gap analyses, analytics research and competitive assessments.

* Collaborate on the research, development and implementation of strategies to enhance site-wide information architecture, ensuring cohesive and intuitive navigation across all digital touchpoints.

* Engage with product owners, senior stakeholders, and cross-functional teams to resolve quality-related issues and align macro-IA strategies with business objectives, driving consistent and effective outcomes.

* Document information architecture guidelines, standards, and best practices, continuously evolving site-wide guidelines to maintain optimal performance.

Required technical and professional expertise

* Bachelor’s Degree in Information Science, Content Strategy, User Experience (UX) Design, Information Architecture or a similar field.

* Experience as an Information Architect, Content Strategist or similar role.

* Proven track record in developing and implementing modern Content Strategy and Information Architecture strategies, including the use of breadcrumbs, building sitemaps, and page-level content hierarchies and page tables.

* Strong analytical and problem-solving skills, with a keen attention to detail.

* Excellent communication skills, with the ability to translate complex requirements into clear and actionable solutions.

* Experience working on multiple projects simultaneously, according to an agreed upon brief and delivering solutions that meet project needs, timeframe.

Preferred technical and professional experience

* Experience with Adobe Experience Manager (AEM).

* Experience with creating and implementing taxonomies and metadata standards.

* Deep understanding of website technologies, content management systems, and development methodologies.

* Sophisticated understanding of web quality standards and best practices.

* Demonstrated ability to collaborate with cross-functional teams, including information architects, content strategists, researchers, and UX designers, to refine content organization and information architecture.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.