• Pedestrian Ramp Inspections Analyst

    UNIVERSAL Technologies, LLC (New York, NY)


    UNIVERSAL Technologies is seeking a Pedestrian Ramp Inspections Analyst to work onsite in New York, New York. Local applicants with active LinkedIn profiles are preferred.

    WHO WE ARE

    UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients' IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

     

    We take pride in placing talented professionals on mission-critical technology projects that drive public sector transformation and operational excellence.

    WHAT WE OFFER

    Our W2 employees can expect the following benefits:

    + Competitive pay

    + Health/Dental Insurance

    + Group Life Insurance

    + 401K

    + HSA/FSA

    + Pre-Tax Transportation Program

    + Generous Paid Time Off/Holiday

    MANDATORY SKILLS/EXPERIENCE

    + Bachelor’s Degree OR equivalent combination of advanced education, training, and experience will be considered

    + Minimum of 8 years’ experience with writing application software, data analysis, data access, data structures, data manipulation, databases, programming, testing and implementation, technical and user documentation, software conversions; environments include but are not limited to mainframe, mid-range, and personal computers/laptops

    + Available to assist and/or lead in the design of program specifications and the implementation of software solutions

    + Strong communication skills, both written and verbal

    + Strong documentation, critical thinking, and analytical skills

    PREFERRED SKILLS/EXPERIENCE

    + BA/BS Degree or equivalent, in a technology-related field or other degree preferred

    + 10+ years of experience in specifying, analyzing, and documenting requirements for mission-critical business applications in a web/client-server environment

    + Effective presentation and leadership skills

    + Knowledge of different application development environments, tools, and methodologies

    + Expertise using Microsoft Office applications

    + Excellent verbal and written communication skills and ability to interact professionally and confidently with executives, managers, and subject matter experts

    + Strong analytical, decision-making, and problem-solving skills to interpret business needs and translate them into application and operational requirements

    + Strong facilitation skills and proven experience in driving consensus across multiple stakeholder groups

    + Process-driven analysis skills and background in various requirements elicitation methods

    + Proficiency with Waterfall, RUP, and Agile SDLC processes

    + Ability to accurately estimate level of work to be provided for delivery commitments to stakeholders

    SCOPE OF SERVICES

    The Sr. Business Analyst will support the NYC DOT IT Project Management Office (PMO) in implementing technology projects and contributing to the development of innovative, impactful solutions.

    Responsibilities include:

    + Identify functional and non-functional requirements for IT projects and programs using industry-standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis

    + Prepare, review, and update requirements, specifications, business processes, and recommendations for proposed solutions using standard templates

    + Work closely with the senior business analyst, DOT business units, and subject matter experts in definition, testing, and implementation of functional requirements

    + Solicit requirements through interviews, workshops, surveys, and/or existing systems documentation or procedures

    + Identify and document existing system deficiencies

    + Have considerable knowledge of existing information processing systems and emerging technology trends to match them with DOT's current and future business needs

    + Participate in meetings with both technology and business teams to facilitate the understanding, clarification, and implementation of requirements

    + Create/revise/own analysis artifacts and deliverables such as process maps, business requirements, business rules, user stories, user workflows, use cases, user interfaces, screens, and acceptance test cases

    + Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish client requests from the underlying true needs

    + Understand client organization’s direction, structure, business issues, and data challenges

    + Define and/or contribute to roll-out strategies

    + Act as the liaison between business units, technology teams, and support teams

    + Manage client expectations effectively

    + Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management

    + Continually seek opportunities to increase customer satisfaction and deepen client relationships

    + Create and maintain strategic partnerships between business needs and technology delivery

    + Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

    + Assist in the facilitation of team and client meetings

    + Communicate difficult/sensitive information tactfully

    + Promote active listening with team members and contribute appropriately to conversations

    + Prepare written business correspondence that is coherent, effective, professional, and engaging

    + Possess understanding in the areas of application programming, database and system design

    + Understand technical design specifications

    + Understand Internet, Intranet, Extranet, and client/server architectures

    + Understand how legacy and web-based systems interface with each other

    + Define and set standards/templates for acceptance test cases, acceptance testing, and test matrices

    + Define acceptance test conditions and develop accurate/complete test plans

    + Ensure issues are identified, tracked, reported on, and resolved in a timely manner

    + Conduct acceptance testing efforts according to plan

    + Work independently with clients to define concepts under the direction of senior business analyst and project managers

    + Take inputs from supervisor and appropriately apply comments/feedback

    + Understand the necessity of project standards and apply them consistently

    + Understand how various issues affect each other and the outcome of projects

    + Develop internal and external meeting objectives and agendas

    + Prioritize multiple tasks effectively

    + Demonstrate the ability to cooperate with a variety of people and achieve results

    + Proactively initiate, develop, and maintain effective working relationships with team members

    + Work with client personnel to identify required changes and communicate needed changes to development team

     

    UNIVERSAL Technologies is an equal opportunity employer.