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Overview

The Front Desk Secretary for the Cardiac Imaging Department plays a vital role in ensuring efficient daily operations by managing administrative tasks, patient interactions, and communications. This position serves as the first point of contact for patients and visitors, requiring a high level of professionalism, attention to detail, and customer service skills.

Job Details

Key Responsibilities:

+ Perform all necessary administrative and secretarial functions to support the smooth operation of the Cardiac Imaging Department.

+ Greet and check in patients and visitors in a courteous and professional manner.

+ Answer and route incoming phone calls; take messages or direct inquiries as needed.

+ Schedule patient appointments and coordinate with imaging technicians and physicians as necessary.

+ Maintain patient records, including filing, scanning, and updating electronic health records (EHR) in compliance with HIPAA regulations.

+ Prepare and manage correspondence, reports, and departmental documentation.

+ Monitor and maintain front desk supplies and equipment.

+ Coordinate with other departments, including Radiology, Cardiology, and Patient Services, to ensure accurate patient flow and service.

+ Handle patient registration, insurance verification, and co-pay collection as required.

+ Assist with special projects and other duties as assigned by department leadership.

Qualifications:

+ Education: High School Diploma or GED equivalent required.

+ Experience: Previous experience in a medical office or hospital setting preferred, especially in a cardiac or imaging department.

+ Skills:

+ Excellent communication and interpersonal skills.

+ Strong organizational and time-management abilities.

+ Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with EHR systems.

+ Ability to handle sensitive and confidential information with discretion.

+ Ability to work in a fast-paced environment with accuracy and professionalism.

Salary Range

USD $20.00 - USD $31.00 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.