"Alerted.org

Job Summary:

Academic Support Programs within University College is seeking a part-time Academic Support Coordinator to aid in the implementation of the Academic Improvement Program and early intervention outreach. The person to fill this position would be asked to work in-person during normal business hours. This position will report to the Assistant Director, Academic Support Programs and will be essential in helping students thrive by providing holistic support. Below is a list of the required job responsibilities and preferred qualifications of the Academic Support Coordinator:

Specific tasks, duties, and responsibilities:

+ Facilitate student meetings for the Academic Improvement Program, Rowan’s academic recovery program for students on Academic Notice

+ Assist with early intervention efforts for students with urgent flag items raised through our retention software system, the Rowan Success Network (RSN)

+ Support students and help them develop realistic goals and plans that will contribute to their academic success and overall well-being (using the six dimensions of Rowan Thrive)

+ Help students develop interpersonal communication skills, time management strategies, organization skills, and ability to set and achieve goals while having a sensitivity to mental health related concerns

+ Assess student progress toward goals and provide follow up as needed; maintain consistent and confidential records of student data

+ Develop and deliver workshops supporting student success and overall well-being

+ Possess a thorough understanding of campus resources, policies, and practices and ways to connect students to pertinent offices when necessary

+ Perform various forms of outreach including email, text messaging and phone calls

+ Ability to work successfully with diverse student populations including, but not limited to, first-generation, military, neurodivergent, low income, adult, and underrepresented individuals

+ Present to first-year classes about the services offered by Academic Support Programs

+ Provide front desk support when necessary

+ Engage in professional development opportunities, including staying current with student success related topics and initiatives

+ Assist with Open Houses, Accepted Student Receptions, Orientations, and other activities

+ Serve as a resource for the University community for programming initiatives

+ Position may require some evening and weekend activities

+ Perform other related duties as assigned

Required qualifications:

+ Graduation from an accredited college with a Bachelor’s Degree

+ One (1) year of professional experience

+ Excellent communication, organizational, and customer service skills

Preferred qualifications:

+ Master’s degree in Higher Education, Counseling in Educational Settings, or other relevant field

+ Experience in academic advising, a college learning center, counseling, and/or academic support

+ Experience designing and facilitating academic skill-focused workshops for college students

+ Demonstrated background in helping meet the needs of diverse learners

+ Knowledge of Starfish and Banner online software systems

Hours:

+ This temporary, part-time position is assigned no more than twenty-five (25) hours per week. Work is contracted annually to coincide with the fiscal year and is contingent upon budget appropriate.

Rate: $25-$27 per hour

Notes:

+ Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.

+ Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

+ Only completed online applications submitted on or before the posted deadline will be considered.