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DESCRIPTION

The **Retail Manager** is responsible for effectively managing and training Retail Coverage Merchandisers (RCM) in an assigned geography. Retail Managers will deliver strategic direction and vision on a day-to-day basis to RCMs to maximize sales opportunities for our clients. The Retail Manager will utilize Acosta’s systems and tools to maximize efficiency in scheduling and managing the retail selling team.

RESPONSIBILITIES

+ **Lead and train a team of RCMs** to deliver on new item execution, shelving, merchandising, and sales objectives.

+ **Drive performance** by identifying best practices and in-store selling opportunities that support client growth.

+ **Audit and coach** team members to ensure quality execution and continuous improvement.

+ **Build strong retailer relationships** through consistent communication and leadership by example.

+ **Collaborate cross-functionally** with Retail Directors, Team Leaders, General Managers, and Business Managers to deliver key initiatives.

+ **Serve as a subject matter expert** on retail systems and tools, leveraging Acosta University and other platforms to train associates.

+ **Develop and present selling materials** for retail meetings to align teams with strategic goals.

+ **Conduct bi-quarterly evaluations** to support ongoing development of the retail selling team.

+ **Ensure compliance** with company policies and safety procedures, including timely reporting of workplace injuries.

+ **Perform other duties as assigned** , contributing to a dynamic and results-driven retail environment.

QUALIFICATIONS

Leadership & Strategic Thinking

+ Proven ability to see the big picture and connect organizational goals with individual performance.

+ Skilled in coaching, mentoring, and developing high-performing teams.

+ Demonstrates a proactive approach to continuous learning and feedback.

Communication & Collaboration

+ Ability to interact with executive leadership & influence others which includes both Acosta and client

+ Exceptional verbal and written communication skills tailored to diverse audiences.

+ Ability to deliver compelling presentations and respond effectively to questions.

+ Strong interpersonal skills with a focus on building rapport across teams and with retail partners.

Technical Proficiency

+ Expertise in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

+ Demonstrated experience using retail systems and tools to drive efficiency and execution.

+ Familiarity with Acosta University or similar platforms for training and development.

Operational Requirements

+ Valid driver’s license and ability to drive for extended periods.

+ Comfortable working in a fast-paced retail environment with occasional travel.

+ Commitment to upholding company policies and safety standards.

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ABOUT US

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category:** Retail

**Position Type:** Full time

**Business Unit:** Sales

**Salary Range:** $44,000.00 - $55,000.00

**Company:** Acosta Employee Holdco LLC

**Req ID:** 13411

**Employer Description:** ACOSTA\_EMP\_DESC