-
Sr Field Service Technician
- Honeywell (Guaynabo, PR)
-
As a Senior Field Technician here at Honeywell, you will be responsible for on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.
You will report directly to our Field Service Manager, and you'll work out of our Guaynabo, Puerto Rico location.
**Key Responsibilities** :
+ Be the face of Honeywell to the customer and interact directly with end-users
+ Use knowledge of end-to-end delivery of Honeywell solutions to enhance efficiency
+ Become a technical expert for complex Honeywell solutions/product offerings
Local travel required within the island- 75%
MUST HAVE:
+ High School Diploma or equivalent
+ 10+ years’ experience in Honeywell XLS Fire Alarm systems and Access Controls systems
+ Valid driver’s license
+ Ability to write, read and speak English
WE VALUE:
+ Industry (commercial/pharmaceutical/hospital) experience
+ Customer service experience
+ Good written and oral communication in Spanish & English
+ Ability to follow instructions and identify mistakes
+ Computer experience (Microsoft Office: Word, Excel, Teams and emails)
+ Ability to Perform Quotes & Estimates for new opportunities
+ Achieves successful on-site technical installation, servicing and repair
+ Troubleshooting processes of Fire Alarm System equipment, Security Systems & Access Control Systems without direct or minimal supervision
+ Good presentation & communication skills
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and Paid Holidays.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 10, 2025**
US PERSON REQUIREMENTS
_Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S._
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a cutting-edge software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here (https://www.honeywell.com/us/en)
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a cutting-edge global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit click here (https://buildings.honeywell.com/) .
_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status._
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
-