"Alerted.org

Support Center - Irving

Michaels is seeking an Executive Assistant to provide high-level administrative and strategic support to the CEO. Successful candidates will be highly organized, proactive, detail-oriented with exceptional problem-solving and decision-making skills. This is a high-visibility role for an individual who thrives in a fast-paced environment. It functions as the central hub of the CEO's office, ensuring maximum productivity, efficiency, and confidentiality and serves as a professional liaison for internal and external stakeholders.

Key Responsibilities

1. Strategic Time & Schedule Management

+ **Calendar Management:** Proactively manage a busy calendar, prioritize meetings based on business needs, trouble-shoot conflicts and filter requests to optimize the CEO's time.

+ **Meeting Preparation:** Schedule meetings, assist in designing, preparing, gathering and distributing documents, reports, presentations, agendas, and pre-reads; ensure the CEO is prepared for all meetings and discussions.

+ **Time Allocation Optimization:** Anticipate scheduling conflicts and shifts in priority, proactively adjust the schedule as needed to ensure the CEO’s time is effectively dedicated to strategic priorities.

2. Communication & Stakeholder Liaison

+ **Gatekeeping and Filtering:** Serve as the primary point of contact and effectively field, prioritize, and manage all internal and external communications (email, phone, etc.).

+ **Drafting Correspondence:** Draft, proofread, and edit communications, including company-wide announcements, meeting materials, emails, etc.; ensure accuracy and alignment with the CEO’s voice.

+ **Confidentiality:** Handle all matters, documents, and discussions with extreme discretion, professionalism, confidentiality and integrity.

+ **Contacts:** Maintain and update contact lists for important partners and industry leaders.

3. Travel & Logistics Coordination

+ **End-to-End Travel Planning:** Manage all aspects of domestic and international travel, including complex itineraries, visa requirements, booking accommodations, meal planning, and preparing comprehensive travel packets.

+ **Expense Management:** Prepare and submit detailed expense reports, manage invoices, and track budget adherence.

4. Project Management & Operational Support

+ **Initiative Tracking:** Track progress on key corporate initiatives and deliverables, ensuring deadlines are met and timely updates are being provided.

+ **Administrative Excellence:** Organize and maintain electronic and physical files, manage supplies for the executive office, and assist with occasional personal scheduling tasks.

+ **Event Coordination:** Plan and execute small to large-scale events, including executive offsites, leadership retreats, and internal team celebrations and events.

+ **Other duties as assigned.**

+ **Required Qualifications**

+ **Experience:** 7-10 years of experience supporting a C-Level Executive (CEO, COO, or President) in a fast-paced corporate environment.

+ **Technical Mastery:** Advanced proficiency with productivity software (e.g., Microsoft Office Suite, Google Workspace), and virtual meeting platforms (Zoom, Teams).

+ **Communication Skills:** Exceptional written and verbal communication skills, able to convey complex information clearly and professionally to all levels of the organization.

+ **High Discretion:** Demonstrated history of managing highly sensitive and confidential information with unwavering integrity and professionalism.

+ **Proactive & Resourceful:** Must possess a strong sense of urgency to achieve objectives, the ability to anticipate needs, effectively trouble-shoot conflicts and challenges, and a proven track record of identifying problems and solving them independently and effectively.

+ **Judgment and Problem-Solving** : Uses sound judgment and makes quality decisions independently, resolves issues calmly and efficiently, exhibits a positive “can do” attitude to identity alternatives to solve problems and improve results.

+ **Adaptability:** Capacity to navigate ambiguity and adjust to new information, changing strategic direction and unexpected obstacles under pressure.

+ **Collaboration:** Is a team player, willing to jump in and help others, is approachable, inclusive and respectful, gains trust and support across the organization

+ **Organizational Skills:** Can maintain order in a demanding and changing environment.

+ **Accountable:** Takes personal responsibility for outcomes and actions.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit  www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c** **ustomers** **to create, innovate and be better together.

_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)