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What you'll bring to the team

ROLE Summary

The People Partner (HRBP) will play a pivotal role in operational partnering with a designated region/attraction within Merlin. The role is critical to understanding and executing function level plans and translating into people actions to support the delivery of the people agenda.

The HRBP will work closely People Director and Senior Leaders to embed new ways of working, develop the strategic workforce plan, and build leadership capability. The role involves owning and implementing workforce, talent, engagement and change initiatives that deliver tangible results at a functional level, whilst ensuring alignment and consistency with global operations.

Strategic Partnership & People Planning

• Operational partnering at functional level to deliver the people plan in line with wider business goals.

• Support the development of the strategic workforce plan whilst ensuring operational effectiveness working closely with the Hub.

Leadership & Talent Development

•** **Support coaching and development at function level whilst enabling and upskilling managers to take ownership for people management, creating confident and capable leaders.

•** **Ensure leadership effectiveness and team development are central to functional success.

•** **Coach and develop the leadership team to build a high-performing and accountable culture.

Organizational effectiveness & workforce planning

+ Drive change initiatives across the attraction, acting as a change influencer at all levels.

+ Embed new ways of working into the attraction.

+ Contribute actively through a mix of virtual and onsite presence, ensuring full visibility and engagement.

Talent, succession & reward

+ Support and facilitate talent and succession planning, ensuring a viable talent pool and robust pipeline within the attraction.

+ Drive alignment of talent strategy with the overall people plan, supporting functional mobility and development.

+ Deliver the attractions pay and benefits agenda, ensuring consistency with attraction and regional standards and supporting the People Director with pay review implementation.

Employee engagement & communication

+ Support line managers on engagement activity, collating feedback from culture surveys and supporting local activities to implement feedback.

+ Drive meaningful engagement initiatives by adopting and tailoring global toolkits.

+ Champion employee experience across the attraction to support recruitment, retention and morale.

+ Support community engagement initiatives with People Director

ER and Diversity, Equity & Inclusion (DEI)

+ Manage complex employee relations cases by exception, ensuring risk is managed and legal obligations are met.

+ Support the implementation of regional and global DEI plan within the attraction.

Critical Interfaces (WHO DO you work with)

Interfacing Role (Who you work with)

Nature of Interface (What you work on)

Senior Leadership Team

Advise on strategic people planning & organizational design

HR Hub/Shared Services

Collaborate on workforce planning & operational HR Delivery

Snr HR Business Partners

Alignment on broader people strategy & talent delivery

Employees

Offer guidance and support across the employee lifecycle

People Leaders

Provide HR guidance, coaching & performance management support

Talent Acquisition

Collaborate on recruitment planning & delivery

Learning & Development

Align training with business & individual development needs

Reward and benefits

Support pay & recognitions programs

Qualifications & Experience

Experience and Qualifications

• 3 years of experience in a HR Business Partner or equivalent role within a matrixed or large-scale organization

• Demonstrable experience in coaching leaders and embedding organizational change

• Strong understanding of California employment law, employee relations and HR operations

• HR Certification or experience would be advantageous

• Proven track record of developing and delivering strategic workforce plans

Skills and Competencies

+ Strategic thinker with the ability to influence at all levels of the organization

+ Commercially minded and data-literate with the ability to interpret insight to drive decisions

+ Excellent interpersonal and stakeholder management skills

+ Strong problem-solving skills, with the ability to navigate complex HR challenges and interpret business needs and provide practical solutions.

+ Strong facilitation, communication and coaching capability

+ Commitment to diversity, equity and inclusion principles

MERLIN VALUES

We Care

+ Go above and beyond for both guests and colleagues, showing thoughtfulness in every interaction.

+ Uphold uncompromising standards of safety, security, and welfare, prioritizing the well-being of everyone.

+ Actively contribute to making a positive impact on the environment and local communities, demonstrating social responsibility in all decisions.

Own Your Craft

+ Continuously sharpen your expertise, seek personal growth, and help others to develop in their roles.

+ Actively listen to feedback and integrate it into improving performance.

+ Stay curious and draw inspiration from both the industry and the broader world to keep at the cutting edge of entertainment.

Drive and Discover

+ Take ownership of your work, delivering excellence by seeing tasks through to completion.

+ Prioritize tasks that have the greatest impact, focusing on quality over quantity.

+ Proactively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation.

Go Together

+ Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures.

+ Work together to solve problems, leveraging diverse perspectives to find the best solutions.

+ Commit to decisions once made, and act swiftly to drive progress and deliver results.

Enjoy the Ride

+ Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment.

+ Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow.

+ Cultivate a welcoming atmosphere where people feel valued, included, and like they belong.

Benefits

+ Excellent health care options (medical, dental, and vision that encourage preventative care).

+ Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.

+ Merlin Magic Pass for friends and family to enjoy the parks & attractions

+ Recognition Programs and Rewards

+ 401(k) program with company match

+ Tuition reimbursement programs

+ Numerous learning and advancement opportunities

Pay Range

Compensation between USD $79,000.00/Yr.-USD $93,000.00/Yr.

Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/10007/legoland-ca-people-business-partner/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Location (Country-State-City)** _US-CA-Carlsbad_

**Job ID** _2025-10007_

**Employment Type** _Full-Time_

**Offer/Contract Type** _At Will (US Only)_

**Location Name** _LEGOLAND California_