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Location:

Jefferson Center

Department:

ITS Provider Opex

Hours:

40

Shift:

Days (United States of America)

Job Summary:

An EPIC Credentialed Trainer’s primary responsibility is to be credentialed in an Epic module, deliver training to end users, provide go-live support, optimize proficiency, and conduct consistent rounding.

Credentialed Trainer I – You will contribute to and participate in training, implementation, and support of one Epic application. All level advancement is at the discretion of the Training Management Team.

Credentialed Trainer II – You will facilitate, implement and support one or more Epic training applications. You will serve as a mentor to less experienced IT training staff and you must be in a Credentialed Trainer role for at least one year. All level advancement is at the discretion of the Training Management Team.

Credentialed Trainer III – You will lead in conjunction with Principal Trainers implementation, maintenance and support of two or more Epic training applications. You will serve as a senior mentor and provide assistance when required and review work as directed. All level advancement is at the discretion of the Training Management Team.

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

+ Under the direction of a principal trainer(s) or others, lead classes, workshops, computer-based training, and online lessons in alignment with established application curriculum.

+ Support the mission of ProMedica through professional classroom demeanor and high-quality teaching standards.

+ Using ProMedica’s learning management system software, maintain class rosters and grade classes correctly and promptly.

+ Analyze and test application functionality; identify and resolve issues within scope of authority and notify appropriate individuals.

+ Work with Principal Trainers to provide feedback on additional end user learning needs, remediation of identified issues and continuous quality improvement activities.

+ Responsible for mastering one Epic application and the specific workflows of that application.

+ Perform routine facility rounding and provide onsite/virtual assistance to end users as assigned.

+ Other duties as assigned.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

+ Bachelor’s degree

+ Must achieve credentialed status within 90 days of hire within designated Epic application(s)

PREFERRED REQUIREMENTS

+ Bachelor’s Degree in Education, Information Technology, Business, or related field

+ 2 years experience in the role of an educator in industry and/or academic settings

**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (https://www.promedica.org/Pages/about-us/default.aspx) .

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact **[email protected]**

Equal Opportunity Employer/Drug-Free Workplace