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  • Legal News Customer Success Consultant (JD…

    RELX INC (Raleigh, NC)



    Apply Now

    Are you interested in an alternative legal career that combines legal expertise, training and sales?

     

    Do you enjoy providing education and support to legal professionals?

     

    About our Team

     

    LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (https://www.relx.com/) , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

     

    About the Role

     

    Legal News Consultant is responsible for providing sales presentations, education and support that builds preference for LexisNexis and drives usage of our Law360 and MLex solutions within our Corporate Legal Division. The consultant is also responsible for retaining and growing revenue within assigned accounts and/or territory. These objectives are achieved by building strong relationships within accounts, understanding customer needs, providing high quality consultation and education, generating leads, and addressing enterprise-wide issues. This position is Field based and requires travel to meet with customers to deliver on objectives of the role.

    Responsibilities

    + Providing consultative services to Law360 and MLex Customers and Prospects to ensure maximized use and understanding of Law360 products, content, and tools.

    + Communicating credibly and effectively with all levels of legal, compliance and tax professionals in a corporation in order to understand their challenges and provide guidance, education and consultation that helps to improve their business.

    + Collaborating with sales partners on preference driving strategy and develop strategic account plans.

    + Driving whitespace opportunity growth and identifies and shares leads/opportunities with sales partners and/or Product Specialists

    + Conducting competitive research, analysis of findings and shares information with product, segment, and marketing.

    + Conducting presentations to legal associations and at professional trade shows to help promote LexisNexis product, solutions, and content in the marketplace.

    + Collecting feature/function requirements from customers and communicating to appropriate product/conduct team members.

    + Effectively utilizing all required processes, tools, and systems

    Requirements

    + Have a JD or equivalent, impressive legal experience

    + Have the ability to travel up to 25% of the time.

    + Demonstrate great presentation skills.

    + Demonstrates deep product, content, and practice area knowledge, acts as internal resource for sales, marketing, and segment.

    + Have great verbal and written communication skills.

    + Be able to work collaboratively in a heavily matrixed organization.

     

    Work in a way that works for you

     

    Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.

     

    About the business

     

    LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

     
     

    Base Pay Range for CO is $58,000 - $96,700. Base Pay Range for IL is $60,900 - $101,500. Base Pay Range for Chicago, IL is $63,800 - $106,400. Base Pay Range for MD is $60,900 - $101,500. Base Pay Range for NY is $63,800 - $106,400. Base Pay Range for New York City is $66,700 - $111,200. Base Pay Range for Rochester, NY is $55,100 - $91,900. Base Pay Range for OH is $55,100 - $91,900.

     

    Application deadline is 11/10/2025.

     

    We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

     

    • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

    • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

    • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

    • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

    • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

    • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

    • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

     

    We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

     

    Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

     

    Please read our Candidate Privacy Policy .

     

    We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

    USA Job Seekers:

    EEO Know Your Rights .

     

    RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

     

    Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

     

    Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

     


    Apply Now



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