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Job Description

Position Title:

Program Manager I-HR Talent Development & Learning-Mount Sinai Health System-Full Time-Days

Position Summary:

The Program Manager I plays a central role in advancing Mount Sinai’s culture of recognition and engagement while contributing to the broader mission of the Talent Development and Learning (TDL) team. This position combines strong administrative skills, program planning, and event coordination to ensure that engagement and recognition initiatives run seamlessly and make employees feel seen and valued. The ideal candidate brings extraordinary customer service skills, and balances respect for established processes with creativity and agility to improve them. This role ensures the smooth execution of programs and events — before, during, and after — while maintaining the highest standards of accuracy, quality, and professionalism.

Qualifications

Education Requirements:

Bachelor’s degree or greater preferred, or a combination of applicable experience and education

Experience Requirements:

3+ years' experience (5 preferred), managing and administrating program activities for assigned area

General Skills and Competencies:

Excellent written and oral communication skills

Excellent organizational skills and the ability to prioritize multiple tasks, projects and assignments

Excellent customer service skills

Exceptional attention to detail and accuracy

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,526.72 - $123,599.87 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 549 - HR Talent Development & Learning - MSH, Mount Sinai Hospital

Responsibilities

+ Provide administrative and program support including scheduling, Outlook/email communication, data management, and preparation of program materials, including printed materials, technical support for virtual events/programs, and mailings (as needed).

+ Coordinate and execute in-person and visual recognition events and initiatives to ensure seamless operations.

+ Develop and maintain detailed checklists, timelines, and quality controls to support program consistency and success.

+ Partner with leaders and colleagues across the health system to coordinate engagement activities, share best practices, and align with organizational values and goals.

+ Draft professional communications and support the writing/editing of recognition stories, certificates, and program materials.

+ Manage and analyze large data sets in Excel with a critical eye toward program purpose — running reports, formatting data for use, and drawing insights that inform effective program decisions.

+ Contribute to the design, planning, and continuous improvement of engagement and recognition programs, balancing innovation with respect for established processes and aligning with broader TDL priorities.

+ Provide extraordinary customer service and act as a positive, professional representative of the Talent Development and Learning team.

+ Support vendor coordination and logistical planning for recognition programs and events.

+ Perform other related duties to advance the mission of recognition and engagement at Mount Sinai.

+ Support additional Talent Development and Learning projects and initiatives as needed, ensuring flexibility and collaboration across the department’s portfolio of programs.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $64526.72 - $123599.87 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.