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We envision a world where passionate innovators come together to collaborate, taking the sales to the next level and taking their careers to places they simply couldn’t do anywhere else.

You have a deep passion for excellence in Launch with quality in execution. Your heart skips a beat when a big problem is put in front of you because you are so excited - you can’t wait to solve it. You see opportunities when others see failures. You are a competent communicator and confident in your own abilities. You value diversity and are a generous listener. You are a rigorous project manager and take pride in delivering impactful, on-time initiatives. You detect risks and proactively mitigate them with reliability and responsibility; you have a sense of humor!

We have an committed team in **Planning & Launch** and are missing just ONE more team member! Part of Microsoft Business Operations, this role is part of a fast-paced, results oriented group that interacts with corporate stakeholder groups, Finance, Business, Engineering, Services, and many more organizations to ensure our Launches are truly operationalized with quality and customer focus. Our role provides an excellent opportunity to learn about the many aspects of Microsoft while driving world class operations processes & systems. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes awesome work.

The Planning & Launch team is looking for a highly motivated individual to manage the launch of initiatives across the Microsoft global business to effectively serve our Customers and Partners. This position is responsible for leading across all facets of launch from the creation of project plans to the final execution. The experienced individual will build relationships with counterparts and lead relevant discussions to operationalize the work that directly impacts the business strategy. Once impacts are assessed and plans are built, this role will lead a launch team to bring these changes to market, tracking risks/issues, and ultimately ensuring excellence in delivery. In addition to ensuring launch readiness execution, this role will be key in supporting the discipline of launch through artifact authoring and management, partnership with the broader launch community to identify and execute process improvements, documentation and roll-out to the broader organization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their highly qualified contributions each day. Join us and help shape the future of the world.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

**The Operations Program Manager-Launch is responsible for the following** :

+ Run project launch teams, facilitating effective meetings and driving key decisions with stakeholders to ensure a solid Plan of Record & schedule.

+ Responsible for driving accountability across various work streams throughout the launch process.

+ Identify requirements and document a working Plan of Record, driving change control, managing issues and escalation, triage, cross group coordination and milestone management.

+ Identify and manage project risks to reduce escalations and poor experience due to gap in understanding or adherence to process.

+ Be a trusted Advisor to stakeholders and manage relationships and expectations; act as a single point of contact for queries and escalations around the project; create required artifacts and take active participation in all reporting requirements; providing global communications that touches the right levels of the organization.

Risk Assessment and Mitigation

+ Evaluates increasingly complex launch risks landscape and communicates risks to internal and external stakeholders. Develops mitigation plans or acceptance of increasingly complex risks.

Change Management

+ Prepares business users for change due to implementation of new launches. Implements and monitor changes/adoptions. Partners across teams engage and prepare audiences and evaluate results of the changes/adoptions. Facilitates information sharing of change through various tools and employee platforms.

Other

+ Embody our culture and values

Qualifications

Minimum Qualifications:

+ Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 4+ years experience in operations or process design or program/project management

+ OR equivalent experience.

+ 4+ years of experience in complex project or program management, preferably with large commercial enterprises.

+ 4+ years of experience in Channel Management, Supply Chain, Marketing, Program Management, Project Management, or Operations.

Additional or preferred qualifications

+ Master's Degree in Management, Business Administration, or related field AND 6+ years experience in operations or process design or program/project management

+ OR Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 8+ years experience in operations or process design or program/project management

+ OR equivalent experience. Project Management Professional (PMP) certification or equivalent. Lean Six Sigma certification or equivalent.

+ 6+ years of experience in complex projects or program management, preferably with large commercial enterprises.

+ 6+ years of experience in Channel Management, Supply Chain, Marketing, Program Management, Project Management, or Operations.

+ Experience in a multinational environment.

+ Initiative & drive; should demonstrate commitment for continuous improvement & delivery against agreed objectives.

+ Ability to manage short, medium, and long-term planning horizons concurrently.

+ Ability to work under and deliver to continual deadline constraints is essential.

+ Proven ability to communicate effectively at all levels across the organization is essential.

+ Possess negotiation skills with an ability to impact and influence at all levels of organization.

+ PMI Certification

+ Lean Six Sigma certification

Launch Management IC4** - The typical base pay range for this role across the **U.S. is USD $96,500 - $188,400 per year.** There is a different range applicable to specific work locations, within the **San Francisco Bay area and New York City metropolitan area** , and the base pay range for this role in those locations is **USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until **October 22, 2025.**

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .