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The Consumer Business Development team plays a pivotal role in shaping the strategic direction of Consumer AI. As a Director, Consumer Business Development in the Shopping & Payments Partnership Team you will be responsible for driving and delivering innovative partnerships across our Shopping, Payments & Agentic Commerce priorities. You will collaborate closely with both external partners and internal teams—within Microsoft AI and across the broader organization—to identify emerging business opportunities and evolve partnership strategies in a rapidly expanding space. This role offers a unique opportunity to transform Microsoft’s current position in Shopping & Payments in a fast-evolving AI landscape, while honing your negotiation and deal-making skills through direct ownership of high-impact partnerships.

Responsibilities

Partner & Customer Focus

+ Leverages internal and external network to develop new strategic relationships. Develops relationships as a trusted advisor with key stakeholders. Works cross-functionally on internal strategy and works with v-teams to deliver alignment on objectives and outcomes.

+ Articulates the value of Microsoft solutions, leveraging knowledge of customer and partner business priorities and/or drivers to influence decision making. Looks across opportunities to identify and address broad issues and trends.

Market Signal

+ Develops processes and channels for information gathering and reporting, including synthesizing key insights and trends gathered from engagements for executive consumption.

Partnership Strategy

+ Formulates partnership strategy for Shopping & Payments growth priorities with input from relevant stakeholders and creates business value propositions based on partner and company needs.

+ Builds and utilizes internal & external network with a diverse set of stakeholders to identify and validate unique opportunities across business areas. Provides input into recommendations on partners.

+ Positions the Microsoft value proposition versus competitors and works with stakeholders to influence the build/buy/partner decision to meet customer needs, leveraging knowledge of Microsoft and customer issues in conjunction with product/industry teams to establish a foundation for future opportunities in competitive situations through collaboration.

+ Provides insight on industry and/or competitive trends and drives action based on insights.

+ Drives deals to increase growth and achieve desired outcomes, anticipating potential issues. Encourages customers and partners to apply and amend a value proposition in order to create a partnership. Influences internal stakeholders and partners and promotes the value of opportunities.

Negotiation

+ Represents Microsoft in key customer and partner interactions, and defines the deal structure for scalable and durable solutions to complex business opportunities.

+ Leverages deep understanding of risks, rewards, and negotiation skills to manage broad engagements across all business functions.

+ Provides breakthrough ideas and collaborates to close strategic or high-impact opportunities in order to scale the business (e.g., cross-company, cross-product deals).

+ Provides coaching and support to less experienced colleagues as a go-to resource for negotiation.

Deal Management/Governance

+ Develops plans for managing deals, including communications, and reporting with Microsoft stakeholders. Resolves blocking issues using known techniques.

+ Collaborates with customers, partners, and Microsoft colleagues to develop post-deal governance and ensure design, communication, and alignment in creation and implementation of execution plans across a portfolio of deals within a particular domain.

+ Ensures customers and partners are prepared for implementation.

+ Captures and shares learnings to improve future pipeline and business value communication.

Other

+ Embodies our culture and values

Qualifications

Required Qualifications:

+ Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)

+ OR equivalent experience.

+ Experience in structuring and negotiating complex strategic alliances or acquisitions

Preferred Qualifications:

+ Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 12+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)

+ OR Master's/Advanced Degree in Business, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field)

+ OR equivalent experience.

+ 8+ years experience in the technology industry OR in a technical role (e.g., IT, Engineering).

+ Industry experience in driving Shopping or Payments Partnerships

Business Development IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 28, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .