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As an AI Product Quality Owner at Red Hat, the trainee will play a key role in ensuring the reliability, performance, and trustworthiness of AI-enabled

products and services within the company's open-source enterprise ecosystem.

This role emphasizes quality ownership, collaboration, and customer

value, giving the trainee practical experience in applying Red Hat's open innovation model to AI solutions.

+ Fully understand the software development lifecycle in an OpenSource company

+ Identify opportunities where AI can create value and solve business problems

+ Work on a product roadmap that outlines the AI product lifecycle from concept to deployment

+ Participate in cross-functional coordination with different teams and stakeholders

+ Gain user experience supporting the end to end user workflow, using the Red Hat

+ OpenShift AI platform and user documentation for providing feedback

+ Handle performance monitoring and optimization on internal clusters

Please list the names and titles of those who will provide continuous (for example, daily) supervision of the Trainee/Intern, including the primary

supervisor. What are these persons' qualifications to teach the planned learning?

Len DiMaggio - Senior Manager, Engineering-

+ Extensive background in software engineering, testing, and product development.

+ Manages engineering teams and oversees delivery of enterprise-grade solutions.

+ Strong leadership in setting technical direction, implementing agile practices, and ensuring quality across engineering projects.

+ Deep knowledge of open-source product development, CI/CD pipelines, and quality assurance.

Erwan Granger - Director, AI Customer Adoption & Innovation

+ Senior leader focused on driving AI strategy, adoption, and innovation across Red Hat's customer base.

+ Background in AI product management, enterprise AI integration, and customer engagement.

+ Responsible for helping customers adopt Red Hat's AI/ML capabilities, ensuring they are applied responsibly and effectively.

+ As a director, he brings expertise in strategic partnerships, customer success, and innovation programs.

What plans are in place for the Trainee/Intern to participate in cultural activities while in the United States?

+ The trainee will be encouraged to participate in a range of cultural activities while in the United States. These may include company-organized events, local community programs, cultural exchange activities and visits to historical and cultural sites. The goal is to provide the trainee with opportunities to experience U.S. culture firsthand, foster cross-cultural understanding, and support their personal and professional development during the training period.

What specific knowledge skills, or techniques will be learned?

+ Establish mentoring relationship with individuals in RHOAI engineering and AI Customer

+ Adoption & Innovation teams

+ Advanced Understanding of the software development lifecycle in an OpenSource company

+ Participate in cross-functional coordination with different teams and stakeholders

+ Review demos, manage demo environment & identify opportunities for improvement

+ Work on a product roadmap that outlines the AI product lifecycle from concept to deployment

+ Handle performance monitoring and optimization on internal clusters

+ Gain user experience supporting the end to end user workflow, using the Red Hat OpenShift AI platform and providing feedback

How specifically will these knowledge, skills, or techniques be taught?

+ Cohort monthly onboarding

+ Establish mentoring relationship with individuals in RHOAI engineering and AI Customer Adoption & Innovation teams

+ Basic understanding of the software development lifecycle in an OpenSource company

November: Training

+ Red Hat AI Skills Academy

+ Courses required to take the Red Hat Certified Specialist in OpenShift AI (EX267) Certification exam

+ Developing and Deploying AI/ML Applications on Red Hat OpenShift AI (AI267)

+ [optional] Python Programming with Red Hat (AD141)

+ [optional] Red Hat OpenShift Developer II: Building and Deploying Cloud-native Applications (DO288)

+ Identify areas where AI can create value and solve business problems

December - March: E2E Quality & User Experience team

+ Work with the team to identify user scenarios, create testing goals, and execute on delivery of solutions

+ Advanced understanding of the software development lifecycle in an OpenSource company

+ Participate in cross-functional coordination with different teams and stakeholders

April - June: AI Customer Adoption & Innovation

+ Work with team to review demos, manage demo environment & identify opportunities for improvement

+ Work on a product roadmap that outlines the AI product lifecycle from concept to deployment

+ Handle performance monitoring and optimization on internal clusters

July: Build demo for Aramco use case on RHOAI platform

+ Gain user experience supporting the end to end user workflow, using the Red Hat OpenShift AI platform and providing feedback

How will the Trainee/Intern's acquisition of new skills and competencies be measured?

+ Trainee will submit activity reports. In addition, the on-sight supervisor will submit a Performance Appraisal at the midpoint and conclusion of the assignment.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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