• Collections Specialist - Temp

    Adecco US, Inc. (Carlsbad, CA)


    Overview

     

    We’re seeking a **Credit & Collections Specialist** to manage a regional portfolio of **~1,900 accounts** totaling **$10–$12M** . You’ll be the main contact for customers and internal teams, ensuring timely payments, resolving disputes, and providing account updates to Sales Representatives.

    Responsibilities

    + Contact customers daily to follow up on outstanding invoices (up to 100 contacts/day)

    + Monitor accounts using **Get Paid** and analyze aging reports

    + Handle payment disputes, chargebacks, overpayments, and misapplied payments

    + Approve orders within credit limits and company guidelines

    + Maintain accurate credit and collections records

    + Communicate financial updates to Sales Reps (~20 per region)

    + Answer customer inquiries regarding invoices, payments, and statements

    Qualifications

    + High school diploma or GED; college coursework preferred

    + 2+ years in commercial collections or internal claims

    + Strong computer skills (Get Paid, Oracle, Microsoft Office)

    + Excellent communication, negotiation, and customer service skills

    + Ability to work efficiently in a fast-paced, phone-heavy environment

    **Work Environment:** Office-based, frequent computer and phone use, light lifting.

    Apply today

    **Pay Details:** $22.00 to $25.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.