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Coordinator - Clinical Support Services
- Mayo Clinic (Rochester, MN)
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Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
+ Medical: Multiple plan options.
+ Dental: Delta Dental or reimbursement account for flexible coverage.
+ Vision: Affordable plan with national network.
+ Pre-Tax Savings: HSA and FSAs for eligible expenses.
+ Retirement: Competitive retirement package to secure your future.
Responsibilities
The Clinical Support Services Coordinator position will be dedicated to the Department of Laboratory Medicine & Pathology to assist with the building of an integrated supply chain between the division of Supply Chain Management and clinical laboratories. The CSS Coordinator will advise employees on supply chain best practices, provide critical supply and backorder management, assist in the development of key improvement projects and action-oriented analytics, and provide guidance on strategic supply chain needs. General knowledge of laboratory products and testing processes will be beneficial in this role to design supply chain processes. One that is self-driven, action-oriented, and focuses on relationship building will be most successful.
Clinical Support Services Coordinator works collaboratively on multi-disciplinary work groups and projects. Initiates and facilitates activities to establish and enhance financial and operational analyses, supply chain, product management, and other SCM activities and processes. Works with Mayo departments and the Product Management Committees to review existing supply expenses and to identify supply expense reduction opportunities. Collaborates with staff within Supply Chain Management, Surgery, Procedural Areas and our other customers to implement the identified supply expense reduction opportunities. Provides support for administration of inventory locations, ensuring units are properly stocked of supplies for customers. Assures quality control of all units utilizing the Enterprise Resource Planning (ERP) and Supply Information Management (SIMS) systems for inventory applications. Assists internal customers with medical supply recommendations when standard inventory supplies are stock outs or backordered utilizing the product formulary committees. Possesses extensive knowledge of medical surgical products, associated contract compliance, and acts as a liaison for product conversion. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Supports coordination of application upgrades. Provides training internally for Supply Chain personnel and customers on Logistics processes and technology. Initiates and facilitates work groups and projects to progress financial and operational analyses, supply chain, product management, and other continuous improvement. Supports daily operations of Revenue capture, supplies case cost analysis, and other related services. Conducts research, analysis, benchmarking, and audits towards implementation of supply chain best practices. Delivers supplies case cost analysis to directly support Practice standardization initiatives. Assists with SCM continuous improvement initiatives.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
Bachelor's Degree and a minimum of 5 years' relevant experience in health care, supply chain logistics, finance, or related business experience; certifications may be considered in lieu of experience. In lieu of bachelor’s degree, H.S/GED and 9 years’ of relevant experience may be considered. Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
Maintains a broad knowledge of Mayo clinical, financial, and administrative systems/applications and processes. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues.
Demonstrated verbal and written communication skills.
Ability to work in a team-oriented environment.
Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously.
Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service.
Ability to manage time to meet required deadlines. Commodity/Service line knowledge and understanding.
Ability to manage vendor relationships. Comprehension of customer requirements in order to provide solutions to product/service needs.
Demonstrated analytical and project management experience.
Demonstrated knowledge of hospital departments and their basic functions.
Actively partner with team members by fostering an inclusive network and respecting others with different backgrounds, experiences and perspectives.
License or Certification:
Certified Purchasing Manager (CPM), Certified Materials Resource Professional (CMRP), Certified Quality Improvement Associate (CQIA), or other credential from a recognized supply chain organization preferred.
Exemption Status
Exempt
Compensation Detail
$78,603.20 - $110,052.80 / year
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
M-F 8:00AM to 4:30PM
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Tavy Smalls
Equal opportunity
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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