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Position Title:Medical Assistant II

Job Group:Merit

Required Minimum Qualifications:• Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.

Preferred Qualifications:BLS certification.

Experience in a clinical setting, particularly in managing patient records and supporting providers.

Job Description:

Are you looking for a position that offers great benefits and excellent work-life balance? Are you excited about the opportunity to work in a dynamic university setting?

If so, Iowa State University is seeking a skilled and compassionate Medical Assistant II (MA) to join the Thielen Student Health Center!

This full-time position follows a Monday–Friday, daytime schedule—giving you evenings, weekends, holidays, and on-call hours off to enjoy your personal time. With an outstanding benefits package that includes generous paid vacation and sick leave, this role is perfect for healthcare professionals seeking a stable, rewarding position in a supportive, educational environment.

This position follows a 12-month work period.

As a Medical Assistant II at the Thielen Student Health Center, you’ll play a vital role in supporting the health and wellbeing of the Iowa State student community. You’ll assist in both clinical and clerical duties to help create a seamless, welcoming experience for patients and contribute to a holistic approach to student health.

Under direct supervision of a physician, physician assistant, nurse practitioner or registered nurse, perform technical, patient care, and related clerical functions in an ambulatory setting by coordinating patient intake and clinic flow.

Characteristic Duties and Responsibilities

• Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients and staff.

• Assist in clinic with physical examination of patients and related treatments, including but not limited to: patient history, medication records, allergies, and immunizations.

• Manage internal and external medical records to ensure that accurate and complete data is available for patient appointments.

• Administer routine medications within the MA scope of practice.

• Collect routine laboratory specimens, perform electrocardiograms, and obtain vital signs.

• Identify vaccination needs for specific patient populations.

• Perform clerical tasks including answering phones, scheduling appointments, and communicating with other departments.

• Assist in obtaining insurance prior authorizations.

Knowledge, Skills, and Abilities

• Knowledge of medical records documentation requirements.

• Knowledge of medical instruments and supplies.

• Knowledge of routine medications.

• Knowledge and ability to perform CPR and emergency care procedures.

• Ability to maintain patient confidentiality.

• Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.

• Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.

• Ability to provide care with regard to patient condition and age.

• Ability to use supplies and equipment in a cost-efficient manner.

• Ability to maintain personal appearance in accordance with dress code.

• Ability to be punctual, dependable and flexible (so as to alter work schedule to meet unit/patient needs).

• Ability to read and understand instructions and guidelines and to read data indicators.

• Ability to maintain effective working relationships.

Why Work at ISU’s Thielen Student Health Center?

+ Exceptional Work-Life Balance: Weekday schedule with no weekends, holidays, evenings, or on-call shifts.

+ Generous Paid Leave: Ample vacation and sick leave, enabling you to maintain balance and recharge.

+ Comprehensive Benefits: Iowa State offers a robust benefits package including health insurance, retirement plans, and more.

+ Professional Development: Opportunities to grow within a supportive, student-centered environment.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:09

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: October 14, 2025

Posting Close Date:November 3, 2025

Job Requisition Number:R17927

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.