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Overview

**Pay:** $75K?YR+ DOE

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

ABM is searching for a dynamic Account Manager. Ideal candidates will have experience in service-related industry.

Responsibilities:

+ Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.

+ This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.

+ Control expenses within the assigned area of responsibility

+ Maintain staff by assisting talent acquisition in recruiting and selecting employees

+ Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities

+ Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract

+ Maintain an environment that is sanitary, attractive, and in orderly condition

+ Demonstrate and promote company culture, values and management philosophy

+ Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements

+ Manages Custodial Supervisors

+ Job duties may be modified at any time

Minimum Requirements

+ Work experience in a similar position is required

+ A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact

+ Strong service/quality attitude

+ Ability to plan, organize, prioritize, and achieve effective time management

+ Ability to work under pressure and meet established goals and objectives

+ Strong public speaking skills

+ Sense of urgency & ability to meet deadlines; self-directed

+ Exceptional communication, basic unit financial, interpersonal and technical skills are necessary

REQNUMBER: 133310

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.