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Program Delivery Director, ERP Transformation Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

Employment in this role may be contingent upon extramural funding and successful performance and may be terminated or reduced in percentage of appointment if such funding is not secured or ceases to be available.

We are unable to sponsor or take over sponsorship of an employment Visa at this time

Posting Details

Position Information

About MSM

Morehouse School of Medicine ( MSM ) is a place of distinction, serving as the nation’s leading academic medical center for vulnerable populations. It’s also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow’s leaders.

We exist to:

• Improve the health and well-being of individuals and communities;

• Increase the diversity of the health professional and scientific workforce;

• Address primary health care through programs in education, research and service;

With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world.

At Morehouse School of Medicine, we’re leading the creation and advancement of health equity. You will find a fulfilling career at MSM !

Posting Number NONAC3650

Job Title Program Delivery Director, ERP Transformation

Position Title Program Delivery Director, ERP Transformation

Position Type Non-Faculty

Number of vacancies 1

Salary Commensurate upon experience

Department Information Technology

Position Summary

The Program Delivery Director for ERP Transformation will act as the senior leader. Responsible for planning, managing, and delivering the implementation of the Morehouse School of Medicine ( MSM ) Enterprise Resource Planning ( ERP ) program. This role ensures seamless integration across finance, HR, student information, and research administration systems, while aligning with institutional strategy and accreditation standards. The Director will coordinate cross-functional teams, manage vendor/partner relationships, and drive change management to enable successful adoption by faculty, staff, and students.

Minimum Qualifications

+ A bachelor’s degree in business administration, Information Systems, Computer Science, or a related field from a regionally accredited college or university is required.

+ 10+ years of progressive leadership in IT program management, ERP implementation, or digital transformation.

+ At least one full lifecycle ERP implementation (Workday, Oracle, SAP , Ellucian, or comparable platform).

+ Experience managing large cross-functional teams and external vendors/partners.

Skills & Competencies

+ Demonstrated success in delivering complex ERP or enterprise-scale IT programs on time and within budget.

+ Strong expertise in program governance, change management, and business process redesign.

+ Excellent stakeholder management skills, with the ability to collaborate with academic and administrative leaders.

+ Knowledge of AI, analytics, and emerging technologies in higher education ERP environments.

+ PMP , PgMP, or equivalent project/program management certification is desirable.

Preferred Qualifications

• Master’s degree ( MBA , M.S. in Information Systems, or related discipline) preferred.

• Experience in higher education IT environments.

• Prior experience in higher education or at a research institution is strongly preferred.

Closing Date

Open Until Filled Yes

Special Instructions to Applicants

Employment in this role may be contingent upon extramural funding and successful performance and may be terminated or reduced in percentage of appointment if such funding is not secured or ceases to be available.

We are unable to sponsor or take over sponsorship of an employment Visa at this time

Quick Link https://careers.msm.edu/postings/23485

EEO Statement Summary

Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.

Job Duties

Description of Job Duty

Program Leadership

+ Lead the full lifecycle delivery of the ERP transformation program (planning, design, implementation, stabilization, optimization).

+ Define and manage program governance, ensuring clear roles, responsibilities, and decision-making processes.

+ Develop, monitor, and report on ERP program KPIs, including cost, schedule, adoption, and business value realization.

Stakeholder Engagement & Change Management

+ Partner with faculty leadership, administrative staff, and central IT to align ERP outcomes with academic and operational priorities.

+ Lead communication and change management strategies to drive adoption across the College and ensure minimal disruption.

+ Facilitate training programs for faculty and staff, with emphasis on user experience and AI-enabled process innovation.

Technical & Functional Oversight

+ Oversee functional design and integration of ERP modules for Finance, HR, Student Information Systems ( SIS ), and Research Administration.

+ Coordinate with the central Chief Innovation Officer and CIO to ensure compliance with institutional, state, and federal standards (e.g., FERPA , GDPR ).

+ Manage technical teams and vendors to deliver high-quality, secure, and scalable solutions.

Vendor & Partner Management

+ Ensure effective service delivery and ongoing support, including Application Maintenance Services ( AMS ).

+ Build strategic partnerships with technology providers to incorporate innovation, including AI-enabled analytics and automation.

Team Leadership

+ Coordinate the activities of business functional leads, project managers, and technical/functional specialists.

+ Foster collaboration across central IT, functional offices, and external partners.

Performance Metrics (Success Indicators)

+ ERP implementation milestones delivered on time, on budget, and within scope.

+ High adoption rate among faculty, staff, and students (tracked through surveys & usage data).

+ Demonstrated improvement in administrative efficiency, reporting accuracy, and user satisfaction.

+ Seamless integration with university-wide IT systems and compliance with regulatory requirements.

+ Positive feedback from MSM leadership, central IT, and MSM stakeholders

Pre-Employment/Employment Requirements

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization

Immunization Requirements

It is MSM’s Immunization policy that all Prospective Employees are encouraged to provide proof that they are vaccinated against COVID -19 prior to commencement of employment. If employment will commence during Flu Season, MSM requires all individuals to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless granted an exemption. Failure to provide proof of vaccination for any required vaccines or obtain an exemption from MSM will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

+ * What is the highest level of education you have completed?

+ Terminal degree (Ph.D., Ed.D., J.D. or other) from a regionally accredited college or university

+ Masters degree from a regionally accredited college or univeristy

+ Bachelors degree from a regionally accredited college or university

+ Associate's degree from a regionally accredited college or university

+ High School diploma or GED

+ My college degrees were conferred but are not accredited or recognized by the Dept. of Education

+ * How many years of progressive leadership in IT program management, ERP implementation, or digital transformation do you have?

+ 1-4Years

+ 5-7 Years

+ 8-9

+ 10 Years or more

+ * What full-cycle ERP Implementations have you completed?

+ Workday

+ Ellucian / Banner

+ SAP

+ Oracle

+ Other platform not listed above - if so, please advise in the additional information response.

+ I have not completed a full lifecycle ERP implementation to date.

+ * Do you currently hold a PMP or PgMP Certification? If you have an alternate or equivalent project or program management certification, please list it with the issuing organization.

(Open Ended Question)

+ * What is your date of availability?

(Open Ended Question)

+ * What is your annual salary requirement?

(Open Ended Question)

Applicant Documents

Required Documents

+ Cover Letter

+ Curriculum Vitae or Resume

Optional Documents