"Alerted.org

Our client, a leading organization in the industry, is seeking a dedicated Bilingual Customer Service Representative to join their team. As a Bilingual Customer Service Representative, you will be an essential part of the customer support department, assisting clients and ensuring a positive experience. The ideal candidate will demonstrate excellent communication skills, adaptability, and a proactive attitude, which will align successfully within the organization.

**Job Title:** Bilingual Customer Service Representative

**Location:** Tampa, FL

Pay Range: $17/hour

Shift: Mond-Frid 8am-5pm

What's the Job?

+ Assist customers via phone and email, providing timely and accurate information

+ Handle inquiries and resolve issues efficiently, ensuring customer satisfaction

+ Maintain detailed records of customer interactions and transactions

+ Collaborate with team members to improve service quality and processes

+ Support the team with additional tasks as needed to meet organizational goals

What's Needed?

+ Ability to communicate fluently in both English and Spanish

+ No prior experience required; open to candidates with a willingness to learn

+ Successful completion of a criminal background check (State/Province and Nationwide Search)

+ Strong interpersonal and problem-solving skills

+ Ability to work effectively in a fast-paced environment

What's in it for me?

+ Opportunity to gain valuable customer service experience

+ Supportive work environment focused on growth and development

+ Potential for future opportunities within the organization

+ Engage in meaningful work supporting diverse communities

+ Be part of a reputable organization committed to inclusivity and excellence

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.