• Customer Service Coordinator

    Aston Carter (Gainesville, VA)


    Job Title: Customer Service CoordinatorSchedule: Monday–Friday, 8 AM–5 PMHYBRID- 3 days work from home - 2 days onsite in Gainesville, VAKey Responsibilities

     

    + Coordinate and execute customer vehicle relocation orders with accuracy and efficiency

    + Schedule pickups and deliveries, ensuring all instructions are followed precisely

    + Oversee additional services such as vehicle detailing, titling/registration, and storage placement

    + Communicate clearly and promptly with staff and independent contractors via email, phone, and CRM

    + Maintain accurate records in CRM, including timely updates and document uploads

    + Ensure compliance with company policies and DOT regulations

    What We’re Looking For

    + Strong customer service skills and a proactive communication style

    + Confidence in decision-making and ownership of responsibilities

    + Effective time management and multitasking abilities

    + Comfort with CRM systems and advanced computer skills

    + High school diploma required; inventory experience is a plus

    + Minimum typing speed of 37 WPM and proficiency in Microsoft Excel

    Pay and Benefits

    The pay range for this position is $17.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Gainesville,VA.

     

    Application Deadline

     

    This position is anticipated to close on Oct 24, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.