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Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities

The Implementation Manager (IM) is a pivotal, field-based role that serves as the essential link between national strategy and frontline execution in a designated region.** **They will be the force dedicated to ensuring the successful rollout, adoption, and sustained impact of Boost Mobile’s key initiatives in the field.

This impact player will provide essential support to leadership, empower Account Executives (AEs) and Indirect Sales Managers (ISMs), and cultivate a high-performance culture. IMs are directly responsible for equipping, developing, and supporting our teams to achieve company priorities, while simultaneously fostering accountability and excellence. This role is a dynamic 50/50 split between regional execution and national strategy.

Key Responsibilities:

+ Align with regional field operations partners to support local efforts, enhance tactics, and reinforce strategic initiatives

+ Regional advocate and "Voice of the Field", ensuring execution excellence and continuous improvement

+ Conduct Impact Field Visits to ensure the effective adoption of sales initiatives and policy implementations

+ Provide real-time coaching and reinforce best practices with field sales teams in your region

+ Lead on-the-ground execution of major initiatives through operational support, relationship-building, and focused blitzes

+ Partner with regional leadership to foster a performance-driven culture and ensure the field has the necessary tools and resources for success

+ Capture, escalate, and utilize field feedback to shape future initiatives and strategies

+ Partner with cross-functional Subject Matter Experts (SMEs) from Operations, Training, Marketing, Care, and Product to develop comprehensive launch toolkits for new products, promotions, and processes

+ Support crucial change management efforts by preparing the field for upcoming launches, clarifying the "why," and reinforcing consistent adoption

+ Drive effective field communications, including regional huddles, to ensure message clarity, consistency, and alignment

+ Develop and deliver compelling content for webinars and communications, and organize/execute national calls and in-person meetings

+ Own the process of best practice capture, identifying, documenting, and scaling successful field tactics across the organization

+ Monitor the execution of field strategies and provide structured feedback loops to leadership

Skills, Experience and Requirements

Education & Experience:

+ 5+ years of experience in sales, retail operations, or sales enablement is required, preferably in Wireless or Telecommunications

+ 5+ years in a people leader/leadership capacity is required

+ A Bachelor's degree is required

Skills and Qualifications:

+ Ability to convert national priorities into clear, actionable field plans

+ Proven adeptness at fostering strong connections with Account Executives (AEs), Indirect Sales Managers (ISMs), and retailers

+ Experienced in performance management, consultative coaching techniques, and people development

+ Skilled at collaborating with teams across the organization (product, operations, and training) to align initiatives with field realities

+ Exceptional written and verbal communication skills, capable of simplifying complex initiatives into field-friendly messaging

+ Quick to identify obstacles, adapt to regional needs, and escalate systemic issues for resolution

+ Proven experience in field implementation or project management

+ Strong understanding of the retail environment

+ Demonstrated success in coaching and people development

+ Experience leading cross-functional initiatives, ideally in telecom or retail

Visa sponsorship not available for this role

Salary Ranges

Compensation: $86,600.00/Year - $123,750.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement (https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf) , Pay Transparency (https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights (English (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf) /Spanish (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )

We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.

At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.