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Job Description

Nordstrom is looking for a Senior Benefits Manager to lead the strategy, design, and execution of our Healthcare and Wellness programs in alignment with Nordstrom’s talent and Total Rewards priorities. The ideal candidate brings deep expertise in total benefits offerings, market trends, and employee experience. They communicate with credibility and influence, delivering innovative, inclusive solutions that meet the evolving needs of our workforce. This individual will demonstrate a deep knowledge and understanding of the business, sound judgment, strong business acumen, and a track record of driving process improvements and program innovation.

A day in the life...

+ Support and develop a team of Benefits Analysts and program owners to deliver health, welfare, and time-off benefits that reflect Nordstrom’s values and talent priorities

+ Build strong relationships with internal business partners by understanding functional and business unit priorities and driving benefits initiatives that support those goals

+ Use financial data, vendor analysis, and internal analytics to tell the story of our benefits programs’ impact and value

+ Partner with Benefits and Total Rewards leadership to share insights that inform long-term vision and strategy

+ Apply market intelligence and employee voice to design inclusive, equitable benefit strategies that reflect the diversity of our workforce

+ Lead medical and pharmacy plan strategy and design, including PBM partnerships and core healthcare offerings, with a focus on affordability, access, and employee well-being

+ Establish and manage strategic partnerships with external vendors to co-create high-impact program design and ensure seamless, scalable administration; hold vendors accountable for delivering measurable outcomes aligned with employee experience, cost management, and Total Rewards goals

+ Analyze internal and external data to identify gaps in offerings and recommend enhancements to improve competitiveness and employee experience

+ Ensure compliance with U.S. requirements such as COBRA, ACA, ERISA, and HIPAA and other state and local regulatory requirements

You own this if you have...

+ 10+ years of experience in Benefit Plan Management, with a focus on health and welfare programs

+ 5+ years of experience leading teams of analysts and senior analysts

+ Bachelor’s degree and/or HR/Benefits certification (e.g., CEBS, PHR, SPHR)

+ Proven ability to translate ideas into implemented solutions that drive impact

+ A curious, courageous mindset with a willingness to challenge assumptions and drive innovation

+ Strong change management, executive communication, and presentation skills

+ Effective verbal and written communication skills across all levels of the organization

+ Experience partnering with business leaders and cross-functional teams

+ Strong business and people acumen with the ability to influence and lead through change

Location:

This is a hybrid role requiring the selected candidate to live within a commutable distance of our downtown Seattle, WA corporate offices and work onsite four (4) days per week.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$126,500.00 - $210,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!