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Field Service Technician
- CompuCom (Meridian, MS)
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At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified **Field Service Technician** to join their team in Meridian, MS and provide end-user support. This role involves servicing multiple store locations, ensuring consistent and high-quality technical support. The ideal candidate will be skilled in troubleshooting hardware and software issues, supporting POS systems, and maintaining store IT equipment. A valid driver's license and clean MVR is required.
Duties and Responsibilities** **:
+ Provide onsite IT and technical support for multiple stores in the region
+ Troubleshoot, repair, and maintain desktops, laptops, printers, and POS systems
+ Install and configure new hardware, software, and peripherals
+ Support network connectivity issues (basic troubleshooting of switches, routers, cabling)
+ Perform device imaging, setup, and configuration as needed
+ Document all service activities, resolutions, and parts used in service tickets
+ Communicate professionally with store staff and remote support teams
+ Maintain company-provided tools, vehicle, and equipment in good working condition
Skills and Qualifications** **:
+ Minimum of 2+ years of IT or field service experience
+ Strong background in hardware and software troubleshooting
+ Familiarity with Windows OS, Microsoft Office, and basic networking (LAN/WAN)
+ Experience with printer setup, POS systems, or retail IT environments preferred
+ Excellent customer service and communication skills
+ Ability to lift up to 35 lbs. and occasionally work on ladders
+ Comfortable with travel between store locations
**Wage Range** :
The rate for this position is between **$18.00 - $21.00 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits** **:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.
CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** .
\#INDCCStaffing
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.
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