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Overview

$5,000 Sign on Bonus for eligible new hires.

Are you an experienced Medical Assistant who takes pride in delivering high-quality, protocol-driven support? Dartmouth Health is seeking a detail-oriented Medical Assistant to join our remote Family Medicine RefillProcessing Team.

In this role, you will be responsible for managing prescription refill requests across our Family Medicine practices. Your work will be guided by established protocols to ensure safe, consistent, and efficient medication management.

Productivity and quality metrics are monitored regularly to ensure accurate and timely completion of work, supporting both patient safety and clinic efficiency.

This position is ideal for a self-motivated Medical Assistant who values consistency, precision, and being part of a remote team committed to excellent patient care.

Responsibilities

* Reviewing and processing prescription refill requests per established clinical protocols

* Collaborating with providers when requests fall outside of standard guidelines

* Documenting all actions accurately in the electronic health record (EHR)

* Communicating with patients and pharmacies as needed to support timely refills

Qualifications

* Graduate of an accredited Medical Assistant Program required.

* Previous experience in office or outpatient ambulatory care setting strongly preferred.

* Demonstrated strong communication, organizational, and interpersonal skills.

* Demonstrated ability to work well as a member of a team.

* Computer skills strongly preferred.

* Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the department.

Required Licensure/Certifications

- Current BLS certification required.

- Certified Medical Assistant (CMA) - American Association of Medical Assistants OR Registered Medical Assistant (RMA) - American Medical Technologists OR Certified Clinical Medical Assistant (CCMA) – National Healthcareers Association plus DOL Registered Apprenticeships Certificate of Completion

* Remote:Fully Remote

* Area of Interest:LNA/MA

* Pay Range:$21.19/Hr. - $32.85/Hr.

* FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week

* Shift:Day

* Job ID:34333

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.