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Adecco is currently assisting one of its clients in their search for an **Order Administration Support , in Westminster, CO.**

Pay rate: $25.27 per hour

Shift availability: Monday – Friday 8am – 5pm

For instant consideration for this role, click on Apply Now and don’t forget to upload your resume!

Our ideal **Order Administration Support** candidate must be able to:

Advanced Order Processing: Receive and accurately process advanced-level customer orders via various channels, including email, phone, sales quotations and online portals through Trimble's order management systems.

Advanced Sales Quote Support: Assisting sales teams with preparing accurate advanced-level quotes prior to and after signature and subsequently converting quotes to orders in respective systems.

Complex Deals: Light involvement as liaison to represent the quote-to-cash cycle in support of highly complex contracts and deals with large customers, government agencies and partners.

Order Tracking: Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing.

Customer Support: Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction.

Inventory Awareness. Advanced collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays.

Documentation: Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy.

Quality Control: Verify accuracy of order details ie. pricing, part #’s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers.

Cross-Functional Collaboration: Collaborate with the sales, logistics, compliance, revenue recognition, credit/collections and finance teams to resolve any order-related issues. Work together to improve the overall order fulfillment process.

Compliance: Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy.

Quality Assurance: Perform self-audit quality checks on orders to minimize errors and ensure adherence to company policies and procedures.

Troubleshooting and Issue Resolution: Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required.

Support shipping/import/export teams and customer requirements for related documents if required.

Education/Certification Requirements:

High School Diploma / GED

2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus.

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in the **Order Administration Support** role, APPLY NOW for instant consideration!

**Pay Details:** $25.27 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.