• Case Coordinator (SDMC) - Long Island Dispute…

    EAC Network (Hempstead, NY)


    Case Coordinator (SDMC) - Long Island Dispute Resolution Center

    Job Details

    Job Location

     

    175 Fulton Ave 4th Floor, Hempstead, NY, 11550 - Hempstead, NY

    Position Type

    Full Time

    Education Level

    Associate Degree

     

    Salary Range

     

    $28.00 - $28.00 Hourly

     

    Join Our Team as a Case Coordinator (Surrogate Decision Making Committee)

     

    Are you passionate about supporting the Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Coordinator (Surrogate Decision Making Committee) for our Surrogate Decision Making Committee Program.

     

    + Salary: $28 per hour

    + Schedule: Hybrid - 9am to 5pm, Monday to Friday (35hr work week)

    + Location: 175 Fulton Ave in Hempstead NY (Suite 400)

    What drives the core purpose of this job:

    The Case Coordinator (SDMC) is responsible for the planning, coordination and the administration of the Surrogate Decision Making Committee Program and providing backup assistance as directed.

    What are the key responsibilities:

    + Act as a liaison between the NYS Justice Center for Protection of People with Special Needs, Panelist, Patients, Declarants, local service providers and Mental Hygiene Legal Service (MHLS) Attorneys.

    + Process and review case records for the SDMC.

    + Perform prehearing and post hearing responsibilities, including scheduling hearings, contacting panel members, securing hearing location, sending notices to appropriate parties, and forwarding post hearing paperwork to the Justice Center.

    + Prepare hearing folders for panel members.

    + Attend and facilitate scheduled hearings.

    + Maintain and update hearing records within the Justice Center’s Vulnerable Persons Central Register (VPCR) system.

    + Prepare and submit monthly reports/statistics to the Justice Center.

    + Serve as back-up to regional case coordinators.

    + Maintain a professional and cooperative working relationship with program staff, panel members, MHLS Attorneys, providers, and the Justice Center.

    + Attend scheduled staff meetings, conferences, trainings and supervision.

    + Participate in agency-wide program activities and trainings.

    + Perform other program-related duties as assigned by supervisor.

    What key knowledge, skills, and abilities are required to excel in this role:

    + Bachelor’s Degree in Social Work or related human services field preferred.

    + Two years’ experience in the mental health or developmental disabilities field preferred.

    + Excellent verbal, written and interpersonal communication skills.

    + Strong organizational and time management skills.

    + Ability to work independently and as part of a team.

    + Proficiency in virtual platforms such as WebEx, Microsoft Teams, or Zoom; ability to manage virtual hearings, screen sharing, and participant coordination.

    + Must be detail-oriented and demonstrate a high degree of discretion in handling confidential medical and legal records in accordance with HIPAA and program guidelines.

    + Must have access to reliable transportation and be willing to travel to hearing locations when needed.

    What We Offer

    + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.

    + Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.

    + At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge.

    + Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.