• Director, AI Product Management

    Sutter Health (San Francisco, CA)


    We are so glad you are interested in joining Sutter Health!

    Organization:

    SHSO-Sutter Health System Office-Bay

    Position Overview:

    Leads Sutter Health’s artificial intelligence (AI) product delivery and product delivery team. The role will set strategy, build and mentor a high-performing product management team including solution architects, and partners across clinical, operational, data science, engineering, design, and compliance functions to translate priority use cases into safe, scalable, and measurable AI products. The role will also guide build-vs-buy decisions and vendor integrations. Success means consistent, responsible delivery of AI that improves outcomes, experience, and efficiency while establishing practices for monitoring and optimization.

     

    **Job Description** :

     

    _These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._

    JOB ACCOUNTABILITIES:

    Portfolio Strategy & Governance

    •Own the AI product strategy across service lines and operations; align roadmaps to system goals and the enterprise AI strategy.

    •Operate a portfolio process (intake, sizing, prioritization, resourcing) balancing productivity, clinical impact, and innovation bets.

    •Embed responsible AI standards and product risk segmentation across the lifecycle.

    Team Leadership

    •Hire, manage, and develop AI product managers (PM); set role expectations, career paths, and a culture of clarity, accountability, and inclusion.

    •Establish and scale best-practice playbooks for discovery, requirements, experimentation, launch, change management, and post-go-live learning loops.

    •Coach PMs on stakeholder influence, clinical workflow integration, and technical trade-offs.

    Cross-Functional Delivery

    •Drive end-to-end execution with data science, engineering, clinical informatics, operations, legal/compliance, privacy/security, user experience, and analytics.

    •Ensure clear product requirements, success metrics, and phased delivery plans (silent validation, pilots, staged rollouts).

    •Remove roadblocks, manage dependencies, and ensure quality, safety, and adoption at the point of care.

    Performance & Lifecycle Management

    •Define portfolio and product key performance indicators tied to clinical, operational, and financial outcomes, institute dashboards and readouts.

    •Lead experimentation, model monitoring/retraining, and workflow optimization.

    •Maintain product/model briefs, documentation, and change logs; ensure auditability and readiness for external review.

    Stakeholder & External Engagement

    •Build trusted relationships with executives, service-line leaders, frontline clinicians, and enabling functions.

    •Evaluate and manage external partnerships (vendors, startups, academics); scope pilots, negotiate, plan implementations, and measure outcomes.

    EDUCATION:

    _Equivalent experience will be accepted in lieu of the required degree or diploma_

    + Bachelor’s degree in Computer Science, Computer Systems Engineering or related field

    TYPICAL EXPERIENCE:

    + 6 years recent relevant experience

    SKILLS AND KNOWLEDGE** **:

    + Knowledge of product management, including leading project managers or a product organization

    + Evidence of delivering AI/ML, analytics, or software products from concept to scaled operations within complex organizations

    + Demonstrated success with portfolio management, prioritization frameworks, and measurable value realization

    + Expert in product strategy, roadmap development, backlog/prioritization, and agile delivery.

    + Deep familiarity with clinical workflows, electronic health records, regulatory and privacy considerations, and change management in care settings.

    + Strong quantitative and qualitative decision-making; comfort with product analytics, KPI design, and experimentation.

    + Ability to balance user experience, clinical safety, model performance, data availability, and business constraints.

    + Excellent communication and stakeholder influence; executive presence.

    Job Shift:

    Days

    Schedule:

    Full Time

    Days of the Week:

    Monday - Friday

    Weekend Requirements:

    As Needed

    Benefits:

    Yes

    Unions:

    No

    Position Status:

    Exempt

    Weekly Hours:

    40

    Employee Status:

    Regular

     

    Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

     

    Pay Range is $106.84 to $170.95 / hour

     

    _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _​_