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Job Description

As a Senior Jira Consultant, you will join the Agile Practice group supporting internal users of the Jira environment. You will manage ticket requests, offer solutions to business requests, support instance migrations, and assist with configurations. The ideal candidate will have expertise in administrating Jira instances, but also have experience with project management, support desk, or database administration duties.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 3-5 Years experience in Jira Administration

• Managing workflows, creating dashboards, JQL, Jira Automation, project set up and management and documentation, user management, add-on installation, and Agile/Waterfall/Project Management best practices

- Project Management/Support experience

Basic understanding of API connectivity/backend configuration - Atlassian Marketplace add-ons (GitHub, Zephyr, etc.)

- Hands-on experience migrating Jira instances between users

SQL Coding