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Talent Learning and Capabilities Training…
- CommonSpirit Health (Phoenix, AZ)
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Job Summary and Responsibilities
Job Summary / Purpose
The TLC Training Specialist plays a key role in delivering high-quality learning experiences that strengthen leadership effectiveness and support team member development across CommonSpirit Health. Reporting to the System Director of TLC Delivery Enablement, with close collaboration with the System Directors of Leadership Development, this position is responsible for facilitating engaging and impactful learning sessions for leaders and employees across the ministry.
The Training Specialist will primarily deliver virtual learning experiences, webinars, and leadership development sessions at both local and national levels. They will also facilitate in-person training as needs arise. As an engaging, adaptive facilitator, the Learning Delivery Specialist will create a dynamic and interactive learning environment that brings leadership and team member development concepts to life, supports the growth of people leaders, and advances CommonSpirit Health’s mission and strategic priorities.
Essential Key Job Responsibilities
Learning Facilitation and Delivery:
+ Deliver engaging and interactive learning sessions, primarily via virtual platforms, including webinars, workshops, and leadership development programs for leaders and employees across the organization.
+ Facilitate in-person learning events and leadership development experiences as required.
+ Adapt facilitation approach and delivery style in real time based on audience needs, questions, and energy to ensure optimal learning outcomes.
+ Foster a psychologically safe, inclusive, and participatory learning environment that encourages discussion, reflection, and application of key concepts.
Program Support and Implementation:
+ Support the implementation and delivery of enterprise-wide leadership development programming, partnering closely with TLC team members and stakeholders to ensure consistency and quality.
+ Prepare, organize, and manage facilitation materials and logistics to support seamless delivery of learning sessions.
+ Gather and synthesize participant feedback and session outcomes to inform continuous improvement efforts.
+ Collaborate with colleagues and subject matter experts to align delivery approaches with program objectives, content intent, and organizational goals.
Collaboration and Alignment:
+ Serve as a collaborative partner to the TLC Consulting & Delivery team, ensuring alignment between delivery practices and broader talent, leadership, and organizational development strategies.
+ Partner with leadership development program owners to understand learning goals, key messages, and desired outcomes for each program or session.
+ Support the team in representing the TLC brand and delivering a consistent, high-quality learning experience across all programs.
Job Requirements
Minimum Qualifications
Required Education and Experience
Education: Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or related field.
Experience: Minimum of 3–5 years of experience facilitating and delivering learning and development programs.
Preferred: Experience delivering training within healthcare or large, complex organizations.
Required Licensure and Certifications
None; although DISC and Prosci Certifications are preferred
Required Minimum Knowledge, Skills, Abilities and Training
+ Proven ability to deliver dynamic and engaging learning sessions, both virtually and in person.
+ Strong facilitation skills, including the ability to adapt delivery in real time and respond effectively to audience needs.
+ Excellent communication and interpersonal skills, with the ability to build rapport and foster an inclusive learning environment.
+ Knowledge of adult learning principles and their application in leadership development.
+ Comfort and proficiency with virtual delivery platforms and digital facilitation tools.
+ Strong organizational and time management skills, with attention to detail in planning and delivery logistics.
+ Collaborative mindset and ability to work effectively across teams and with stakeholders at all levels.
+ Experience working within healthcare or large, matrixed organizations preferred.
+ Curiosity, adaptability, and a growth mindset.
Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Pay Range
$30.91 - $45.98 /hour
We are an equal opportunity employer.
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