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Position Number: 000782

Department: Undergraduate Education (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

Project Management (70%)

Project-Based Learning Initiatives

+ Implement and manage the Coursera Career Academy and similar initiatives by implementing structured learning pathways for students, developing campus partnerships for integration, monitoring engagement and completion rates, and communicating with student groups to support their progress. Regularly review program data to assess impact and prepare reports on student outcomes.

+ Oversee virtual internships and project-based learning opportunities by maintaining and enhancing the student application and selection process, ensuring a seamless experience for participants. Co-manage associated virtual courses and collaborate with stakeholders to optimize program effectiveness.

+ Track and analyze program outcomes for both initiatives, gathering data to assess student participation, skill development, and career impact. Use findings to generate reports and recommend program enhancements.

Workplace Career Skills Curriculum Initiative

+ Coordinate the development of Career Skills Courses designed to help students explore and strengthen key career competencies identified by the National Association of Colleges and Employers ( NACE ).

+ Collaborate with campus partners to co-design engaging skill challenges, scenarios, and interactive learning experiences for an online, self-guided Assist in the development of both Basic and Advanced levels of the course, ensuring content scaffolding and alignment with student development needs and employer expectations.

+ Coordinate implementation strategies by working with academic departments, student support offices, and co-curricular programs to integrate the course into existing student pathways.

+ Evaluate course effectiveness and partner feedback to refine content, improve student engagement, and scale adoption across the university.

+ Design, implement, and manage skill development pathways and programs for students who work on campus.

Career Education (30%)

+ Conducts presentations and group facilitated sessions with students, and other departments/clubs on campus—occasional evening and weekend presentations.

+ Coaching of Students – limited individual services for students and alumni about career exploration, including site visits and job shadowing, self-assessment, career planning, internships, and other experiential learning opportunities, resume writing, preparation for interview, including mock interviews, and employment in related fields; includes one-on-one and group advising; includes drop-ins and full appointments.

+ Attends weekly staff meetings, training and planning meetings, and event team meetings. S/he participates in on-site career days and job fairs and other related events, as well as campus-wide programs, and assists with the communication of these initiatives. They also serve on Division and University committees and participate in Division and University-wide programs and events as appropriate.

+ Other duties as assigned.

Minimum Experience / Education:

+ Master’s degree and 3-5 years of experience with student development, counseling, college student personnel, human resources, organizational development, or related area required.

+ Experience administering comprehensive programs, conceiving of and facilitating organization-wide initiatives, and producing training and development materials.

+ Demonstrated knowledge of career development concepts and theories, and strong verbal and written communications, organizational, management, delegation, and presentation skills required.

+ Open, friendly, personable attitude that is demonstrated through past experiences in working with teams of individuals, external partners, and during high-volume times.

+ Well-developed interpersonal communication skills, ability to negotiate and build campus coalitions.

Preferred Education Skills and Experience:

+ Experience managing student programs including recruitment, engagement, and outcome tracking.

+ Ability to analyze data and produce impact reports to assess student participation and program effectiveness.

+ Understanding of project-based learning and experiential education in higher education settings. Experience coordinating virtual internships or work-based learning programs is a plus.

+ Demonstrated expertise in the student development process with both undergraduate and graduate professional students; knowledge of employment trends, awareness of key competencies needed, and the impact of public policy on the employment landscape in the Charlotte region.

+ Skills in project management, process improvement strategies, and demonstrated ability to make the ordinary into the extraordinary – experience with innovation and lateral thinking.