• Business Banking Loan Admin

    Liberty Bank (Middletown, CT)


    At Liberty, we strive to maximize our impact and exceed goals by investing in our teammates to deepen our relationships in the workplace and communities we serve. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

    SUMMARY OF THE JOB:

    Reporting to the Team Leader the incumbent is responsible for providing closing and loan servicing functions for the Commercial Loan Servicing Department.

    ESSENTIAL FUNCTIONS:

    + The Business Banking Administrator I provides support in Commercial Loan Servicing to Business Banking Loan Officers, and our Small Business Loan Center (SBLC) by performing a wide variety of duties to assist in the new loan boarding, closing and settlement process, continued servicing, renewal, documentation, etc.

    + Provides superior service experience to internal and external customers, taking ownership of inquiries and requests, and following through to ensure timely response and accurate resolution.

    + Work closely with Business Banking Officers and Small Business Loan Center to facilitate the workflow of pending loans and ensure the proper booking of small business loans.

    + Provide support to the branches with business account types and small business products and services.

    + Prepare small business loan payoffs and filing of satisfaction pieces to ensure proper release of recorded mortgages.

    + Performs New Loan boarding data entry to the core system or via Abrigo and additional data entry if needed, after a thorough review of all new loan documents;

    + Identifying, monitoring, and tracking of missing documentation and/or documentation that needs correction.

    + Processing payments, advances, participation transactions, construction payments and advances following the Bank’s policies and procedures including but not limited to Restricted Servicing Transaction policy.

    + Maintains accurate records of all payments, advances and file maintenance transactions following the Bank’s policies and procedures including but not limited to the Bank’s Record Retention policy.

    + Cross trains with C&I, CRE, and Resort Finance Servicing, Escrow & Insurance, Quality Control, and other Commercial Loan Servicing Functions.

    + Performs the scan/index function for new or existing loans, if applicable.

    + Performs administrative tasks including file maintenance, payoff letters, releases, billing, filing, general ledger and deposit account reconciliations.

    SECONDARY FUNCTIONS:

    • Provides backup teller support when necessary.

    • Assists with the records retention and shipping of closed loans and documents when necessary.

    • Assists with any other special project assigned in order to complete by established deadlines.

    MINIMUM REQUIREMENTS:

    + Minimum 2 years of prior loan servicing and/or equivalent professional experience preferred.

    + Communicates effectively and professionally with customers, coworkers, and vendors; vendors include closing attorneys, appraisers, environmental companies, and others.

    + Ability to quickly and accurately identify and file various types of loan documents (loan approvals, note, guarantee, loan agreement, OFAC, etc.).

    + Strong organizational and administrative skills; proficient in MS Office applications (Word, Excel, Abrigo, Outlook, and Tableau Dashboards).

    + Proven ability to prioritize work, meet deadlines, work independently and exercise independent judgment when appropriate, while maintaining a high level of attention to detail

     

    Strong working knowledge of Insight or proven ability to learn complex transactional systems.

    PHYSICAL REQUIREMENTS:

    + General Office Equipment

    + Keyboard Dexterity

    + Prolonged Sitting and Standing

    COMPLIANCE:

    Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.

     

    Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

    Job Details

    Job Family Commercial Banking

     

    Job Function Staff

     

    Pay Type Hourly