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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job Sub** **Function:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Irvine, California, United States of America, Palm Beach Gardens, Florida, United States of America, Remote (US)

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a VELYS Robotic Assisted Solutions Clinical Training Manager to join our VELYS clinical training team. There are 2 openings – one is West Coast preferred, and the other is East Coast preferred.

These are field-based roles available in the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application.

Purpose:

The Clinical Training Manager for VELYS Digital Surgery will be responsible for the successful execution of hands-on training and education of the VELYS Robotic-Assisted Solution with Healthcare Professionals. The Clinical Training Manager will be a subject matter expert on the VELYS Robotic-Assisted Solution and will conduct training for physicians and hospital staff. Additionally, the Clinical Training Manager will need deep procedural knowledge of Knee Arthroplasty, the ATTUNE platform and other total joints procedures as required. By facilitating the training protocol and ensuring adherence to quality and regulatory standards, this team member will be responsible for ensuring successful training completion for our users, leading to the successful adoption of the VELYS Digital Surgery technology. The Clinical Training Manager will partner with marketing, R&D and medical teams to improve and elevate hands-on training protocols and facilitation guides. This individual will have direct influence on the customer experience before, during and after hands-on training events. This exciting role will require a self-led, motivated, highly communicative, and collaborative individual who has a passion for teaching, coaching and education.

You will be responsible for:

+ Conduct VELYS Robotic Hands-On training in non-clinical settings for physicians and OR Staff in accordance with standardized protocols.

+ Facilitate didactic sessions as appropriate.

+ Regional Leadership: partner with regional sales, education and marketing leads to design personalized learning pathways for the adoption of VELYS Digital Surgery technology.

+ Partner with R&D, Marketing and Franchise Medical Directors to incorporate procedural standards and best practices into training material.

+ Partner with HCP faculty leading up to and during events to tailor hands-on training to meet participants’ objectives and experience.

+ Identify opportunities for improvements and additions to training content and learning journey experience.

+ Continuously improve existing training and educational materials for new and current technology with deep understanding of relevant use in a clinical setting.

+ Lead the on-site preparation for training events, including station set-up and tear down as well as cleaning of materials used during events and demonstrations.

+ Manage robot reusable and one-time use instrument inventory for training events.

+ Contribute to the evolution of training programs for the Field Sales Organization and conduct sales training as requested.

+ Partner with key global team members to support preparation for OUS technology launches as needed.

Qualifications / Requirements:

Required:

+ Bachelor’s Degree

+ Minimum of 5 years in progressive Healthcare or related commercial roles (e.g., Sales, Sales Training, Prof Ed, Marketing and/or Sales Management) with history of success.

+ Strong clinical expertise and orthopaedic/medical device training experience.

+ Demonstrated ability to work with, and successfully train to various learning styles using multiple modalities.

+ Excellent written and verbal communication skills.

+ Digital /MS Office proficiency.

Preferred:

+ Clinical knowledge of the Knee Arthroplasty procedures and/or surgical robotics is highly preferred.

+ Experience with sophisticated technologies and/or capital equipment.

+ Proven ability to understand business strategy and translate into learning solutions that support the company’s business goals.

+ Current or previous experience with adult learning concepts and Instructional Design Principles.

+ Experience using and/or implementing modern educational technologies.

+ Understanding of adult learning principals and utilization of professional facilitation skills when training others (virtual/live).

Skills:

+ Demonstrated peer-to-peer training with complex and evolving technologies.

+ Training & education capability: demonstrate successful teaching and training events with physicians and hospital employees.

+ Maintain rigorous compliance with FDA and Johnson and Johnson Regulatory and Quality expectations.

+ Excellent communication skills, verbal and written.

+ Strong ability to collaborate and partner with internal and external stakeholders.

+ Business acumen: excellent written and verbal communication skills, ability to listen and understand the customer feedback and competently relay information, high emotional intelligence, leadership skills, on the spot troubleshooting, flexibility, motivation, and drive.

+ Ability to handle and correctly utilize products and technologies for the explicit purpose of providing hands on training to customers in a non-clinical environment.

+ Up to 75% of business travel will be required.

+ Weekend event support and/or travel will be required.

Other:

+ Office deskwork, requiring sitting, walking, using phone and computer

+ May lift up to 30 lbs occasionally.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is $100,000 to $172,500.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

+ Vacation – up to 120 hours per calendar year

+ Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

+ Holiday pay, including Floating Holidays – up to 13 days per calendar year

+ Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below.

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

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