"Alerted.org

• Channel Leader

Company: Rooter Hero Plumbing & Air

Schedule: Full-Time

Experience Level: Experienced

Compensation: Competitive base + commission (potential to exceed $200,000/year, depending on performance)

Overview

Rooter Hero Plumbing & Air is seeking a motivated and driven Channel Leader to lead and develop a team of plumbing and drain service technicians in our San Diego branch. This role is designed for a results-oriented professional who thrives in a fast-paced environment, values customer satisfaction, and can inspire a team to consistently meet and exceed performance goals.

As a Channel Leader, you’ll generate profitable revenue through hands-on leadership, technician coaching, and in-field customer engagement. You’ll play a critical role in driving growth, ensuring compliance, and maintaining Rooter Hero’s industry-leading standards of service and professionalism.

Responsibilities

+ Visit and engage 3–5 clients daily to generate new sales and follow up on open estimates.

+ Train and coach service technicians weekly to improve sales techniques and service quality.

+ Maintain high levels of customer satisfaction and professionalism.

+ Present proposals and solutions based on pricing formulas to ensure proper gross profit.

+ Monitor technician performance and hold the team accountable to minimum weekly and monthly sales standards.

+ Ensure permits are pulled and inspections are scheduled for all relevant jobs.

+ Conduct weekly sales and team meetings to review performance and recognize top achievers.

+ Assist Quality Control with job-site visits and customer complaint resolution.

+ Maintain accurate daily and weekly reports for the Operations Manager.

+ Promote Rooter Hero’s culture of excellence and uphold company values at all times.

Requirements

+ Minimum 2+ years of sales leadership or field management experience in plumbing, HVAC, or related home services.

+ Proven ability to coach, train, and lead sales or service teams.

+ Strong interpersonal and communication skills with a customer-first approach.

+ Valid driver’s license and clean driving record.

+ Plumbing knowledge and ability to obtain a California Home Improvement Sales License.

+ Comfortable working in the field and performing light physical duties as needed (driving, site visits, inspections).

+ Strong problem-solving and decision-making skills under pressure.

+ Availability to attend weekly sales, branch, and corporate meetings.

Benefits

+ Competitive base pay + high commission structure.

+ 401(k) with company match.

+ Medical, dental, and vision insurance.

+ Paid vacation, holidays, and ongoing paid training.

+ Profit-sharing opportunities.

+ Career advancement within Rooter Hero’s leadership structure.

+ Recognition and rewards programs.

+ Company vehicle, uniforms, and tools provided.

+ Supportive, high-performing team culture.

Join the Rooter Hero Leadership Team

If you’re a high-energy leader with strong sales instincts and a passion for developing people, apply today to become a Channel Leader with Rooter Hero Plumbing & Air in San Diego! Lead by example, elevate your team’s performance, and make an impact every day.

Powered by JazzHR