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Office Administrator Griswold Home Care of Wilmington, NC Join a purpose-driven home care team that values excellence, compassion, and organization. Griswold Home Care of Wilmington is seeking a dependable, detail-oriented Office Administrator to support scheduling, billing, and daily office operations that keep client care running smoothly. What You’ll Do * Answer phones promptly and professionally. * Assist with scheduling needs and provide backup coverage when needed. * Handle insurance filing, billing, and payroll with accuracy and confidentiality. * Keep intake folders and caregiver files complete and state compliant. * Support onboarding and compliance tracking for new hires. * Use CoachUp Care to recognize caregivers and manage Care Team celebrations. * Help coordinate Caregiver Appreciation events and office staff milestones. * Help with On Call, monthly rotation. What We’re Looking For * Strong attention to detail and excellent organization skills. * Professional, friendly phone manner and customer service mindset. * Reliable, steady, and adaptable under pressure. * Tech-savvy (Microsoft Office, Viventium experience a plus). * Experience in office administration, healthcare, or home care preferred. Education Required: High school diploma or equivalent. Preferred: Associate’s degree or higher in Business or Healthcare Administration, or equivalent experience. Pay $20 – $22 per hour (up to $45,000 annually), depending on experience and capability. Why Join Griswold * Work that makes a real difference in people’s lives. * Supportive, close-knit team culture. * Opportunities for growth and learning. * A mission rooted in compassion and reliability. Apply today!