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Job Description

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

At the University of Washington School of Social Work (SSW), we commit ourselves to promoting social and economic justice for poor and oppressed populations and enhancing the quality of life for all. We strive to maximize human welfare through education, research, and public service. We embrace our position of leadership in the field of social work and join in partnership with others in society committed to solving human problems in the twenty-first century.

The UW and the School of Social Work promote diversity and inclusivity among our staff, faculty and students; we seek applicants for this position who are committed to these principles and whose experiences have prepared them to fulfill our commitment to inclusion and have given them the confidence to fully engage with audiences from a wide spectrum of backgrounds.

Social Development Research Group (SDRG) is looking for temporary hourly staff to conduct brief telephone surveys with parents of children ages 0-11 for the Best Starts for Kids Health Survey. The position is from **January – August 2026** .

Best Starts for Kids (BSK) is a voter-approved initiative to improve the health and well-being of all King County residents by investing in promotion, prevention and early intervention for children, youth, families and communities. The Best Starts for Kids Health Survey will collect information from families in King County as one way to evaluate if the BSK initiative is effective.

Basic Function:

NOTE: This is NOT a medical or laboratory position.

The function of the Research Interviewer will involve calling participants to encourage their participation in the survey. Research Interviewers will use various tools (phone, text, email), resources and techniques to recruit and encourage participants to complete web or phone surveys. When not contacting participants, team members may do other tasks such as data entry, filing, preparing mailings, or assisting other team members, as needed. Telephone interviewers will receive training and will be expected to demonstrate mastery of basic interviewing techniques before beginning work on the project.

Training and team meetings will be held in-person at our offices in the University District. Contacting participants will be done remotely after training is completed. Calling hours are Monday - Sunday from 8am - 8pm. Telephone Interviewers will be scheduled for 20 - 35 hours a week within that time frame.

Responsibilities Include:

• Contact respondents via phone call, text, and/or email.

• Motivate respondents to finish surveys as soon as possible, help the project meet completion goals, implement refusal prevention techniques for hesitant participants; maintain high response rates.

• Conduct scripted phone interviews with the assistance of data collection software and/or encourage participants to complete surveys online.

• Adhere to project protocol by maintaining confidentiality of participant information, using project tools properly, and keeping detailed and accurate records.

• Participate in weekly staff meetings, provide on-going feedback on survey administration and procedures, and assist in problem-solving solutions

• Assist with other data collection and clerical tasks, as needed

Minimum Requirements

Two years of college-level course work in a relevant academic area AND one year of appropriate experience.

_Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration._

Desired Qualifications:

• Ability to build rapport easily over the phone

• Excellent oral and written communication skills

• Strong interpersonal skills

• Demonstrated organizational skills and attention to detail

• Ability to work as a member of a cooperative team

• Flexible schedule, available to work nights and weekends

• Comfortable learning new technology and working with multiple electronic systems (MS Office, Teams, and Computer-Assisted Interviewing (CAPI/CATI) software)

• Previous customer service experience preferred

• Understanding of data collection process preferred

**·** Candidates with experience working with diverse communities, particularly working with African American and American Indian and Alaska Native communities locally, preferred.

Compensation, Benefits and Position Details

Pay Range Minimum:

$21.28 hourly

Pay Range Maximum:

$23.91 hourly

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a temporary position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.