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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Management and Executive Risk Claims Manager

**PRIMARY PURPOSE** **:** To manage the technical and operational functions within assigned Professional Liability offices with up to 74 full-time colleagues including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to manage the staffing and training needs; and to manage budget preparation and profit and loss management for assigned offices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

+ Oversees overall Professional Liability operations management for assigned locations.

+ Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.

+ Establishes business plan with goals and objectives for the partnership and locations/offices.

+ Monitors management reports relating to the partnership/office performance.

+ Assists with the coordination of sales and client service efforts.

ADDTIONAL FUNCTIONS and RESPONSIBILITIES

+ Performs other duties as assigned.

+ Supports the organization's quality program(s).

+ Travels as required.

SUPERVISORY RESPONSIBILITIES

+ Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

+ Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

+ Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.

Experience

Eight (8) years Professional Liability experience or equivalent combination of education and experience required, including three (3) years prior supervisory experience.

Skills & Knowledge

+ Strong technical claims knowledge

+ Excellent oral and written communication, including presentation skills

+ PC literate, including Microsoft Office products

+ Leadership/management/motivational skills

+ Analytical and interpretive skills

+ Strong organizational skills

+ Excellent interpersonal skills

+ Excellent negotiation skills

+ Ability to work in a team environment

+ Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

**Physical** **:** Computer keyboarding, travel as required

**Auditory/Visual** **:** Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com