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How you'll help us Keep Climbing (overview & key responsibilities)

The Flight Operations Support Technical Writer is responsible for the standardization and quality of assigned technical, procedural and/or policy manuals.

+ Responsible for organizing, maintaining and communicating pilot policies and procedures, including time critical bulletins and sensitive security information

+ The Technical Writer maintains familiarity with relevant fleet issues and is responsible for processing and producing high-quality content as directed and coordinated through the Technical Writer – Team Lead

+ Interfaces directly with Delta fleet leadership and respective FAA designee for content/manual related issues.

+ Translates and distills input from subject matter experts into clear, highly readable, professionally formatted products

+ Authors bulletins and manual revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and/or assorted guides for assigned fleet(s)

+ Solicits and receives continuous feedback for improvement from line pilots, instructors, and line check pilots, regulatory and technical professionals.

+ Researches and analyzes source documents and regulatory information (Federal Aviation Regulations, Airworthiness Directives, Notices of Proposed Rulemaking, etc.), manufacturer’s information (manual revisions, directives, alerts, etc.) and internal technical documentation

+ Responsible for the version control of manuals, documentation source control, and file managemen

+ The Technical Writer role contributes directly to the safe, on-time performance of the airline, and the achievement of Flight Operations objectives

+ Practices safety conscious behaviors in all processes and procedures.

+ This role is 30-40 hours per week

What you need to succeed (minimum qualifications)

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces a diverse set of people, thinking and styles.

+ Possesses a high school diploma, GED, or high school equivalency.

+ Is at least 18 years of age and has authorization to work in the United States.

+ One year of training related work experience

+ Ability to multi-task in fast-paces environments

+ Ability to work in both a team and independent environment

+ Must possess basic to intermediate skills in Microsoft Outlook and Word

What will give you a competitive edge (preferred qualifications)

+ Knowledge of Federal Aviation Regulations (FARs) and associated guidance

+ Previous airline experience

+ Basic to intermediate skills in Microsoft Visio, PowerPoint, and Excel

+ Basic to intermediate skills in Adobe FrameMaker or similar authoring platform

+ Experience using Content Management Systems (CMS)

+ Smartsheet proficiency

+ Experience using Adobe Acrobat

Benefits and Perks to Help You Keep Climbing

+ Space Available Personal Travel to include eligible dependent

+ Medical, Dental and Vision Plans available

+ Profit Sharing (for years 2023 forward)

+ 401(k) match (following one year of service)

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here