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Medical Director of Primary Care

Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) • Medical

Job Type

Full-time

Description

Reporting to the Chief Medical Officer (CMO), the Medical Director of Primary Care (MDPC) provides strategic and clinical leadership for the delivery of comprehensive, patient-centered primary care at Fenway Health. This includes the integration of pediatric, adult, family, geriatric, transgender, and substance use disorder care, along with oversight of medical education. The MDPC is responsible for aligning primary care programs with institutional goals related to equity, access, and innovation, leading initiatives to advance health equity and expand open-access and same-day care models.

The MDPC directly supervises clinical leaders in primary care, including the Director of Medical Education, Medical Director of Medication-Assisted Treatment (MAT), Medical Director of Trans Health, and the Borum Adolescent Health Program Lead. They also oversee the Medical Floor Leads and provide clinical supervision as needed. These program areas and reporting relationships may evolve over time in response to organizational needs and growth.

This role collaborates closely with the Director of Clinician Experience & Innovation (DCEI), as well as nursing, operations, and quality teams, to implement access-expanding initiatives and strengthen team-based care. The position blends administrative, clinical, supervisory, and strategic responsibilities.

Representative Duties

Administrative Leadership (Approximately 22.5 hours/week)

+ Provides leadership and oversight of Fenway’s Primary Care programs, including Internal Medicine, Family Medicine, Geriatrics, Trans Health, Adolescent Health (Borum), MAT, and Medical Education.

+ Works in partnership with the CMO and DCEI to expand service lines, launch innovative access models (e.g., walk-ins, telehealth, mobile), and integrate care delivery across teams.

+ Supervises and evaluates performance of key program leads and floor leads, ensuring program alignment with strategic goals and quality metrics.

+ Oversees recruitment, retention, and professional development for primary care clinicians.

+ Partners with Finance, HR, and Operations on budget planning, staffing models, and strategic growth initiatives.

+ Collaborates with Quality Improvement and Compliance teams to ensure high-quality, patient-centered care that meets regulatory and accreditation standards.

+ Leads or participates in key leadership meetings to be assigned.

+ May be asked to serve as acting CMO when designated.

+ Works closely with the Finance team to ensure that clinician incentive goals are accurately tracked, reported, and shared at regular intervals. The MDPC is responsible for holding Finance accountable for timely and correct reporting and for communicating this information to Floor Leads and impacted staff.

Clinical Care (Approximately 15 hours/week)

+ Provides high-quality, comprehensive outpatient medical care to a diverse patient panel.

+ Conducts patient histories, physical exams, diagnostic evaluations, treatment plans, and appropriate referrals.

+ Screens and address preventive health and behavioral health needs, including substance use, social determinants of health, and sexual health.

+ Ensures timely and accurate documentation in the electronic medical record.

+ Provides supervision, consultation, and clinical support to clinical staff and trainees as needed.

+ Participate in peer review, case conferences, and quality improvement initiatives.

+ Maintains required clinical credentials and licensure.

Strategic Planning & Innovation

+ Co-leads the development of a long-term strategic vision for Fenway’s Primary Care, with a focus on access, health equity, population health, and workforce sustainability.

+ Partners with the DCEI to design and implement scheduling innovations, panel management systems, and alternative visit models.

+ Evaluates internal data and community needs to inform service development and program design.

+ Works with the SVP of Public Health and program managers to support staffing of state-funded clinics and episodic care delivery sites.

Teaching, Mentorship & Collaboration

+ Works with the Director of Medical Education to ensure robust training, precepting, and evaluation of learners.

+ Supports continuing education and mentorship for primary care clinicians.

+ Collaborate with Behavioral Health, Public Health, and other departments to provide integrated, trauma-informed care.

+ Participates in teaching, scholarship, and committee work as requested.

Requirements

+ MD, DO, NP, or PA degree with active Massachusetts licensure (or eligibility for licensure)

+ Board certification in Internal Medicine, Family Medicine, Medicine/Pediatrics, or relevant specialty

+ At least 5 years of clinical leadership experience

+ Experience working with LGBTQIA+ populations, communities impacted by HIV, and/or individuals with substance use disorders strongly preferred

+ Demonstrated commitment to equity, antiracism, and inclusive care practices

+ Strong communication, collaboration, and change management skills

Working Conditions and Physical Requirements

+ OSHA Category 1: Involves exposure to blood, body fluids, or tissues

+ Requires sitting, standing, walking, and use of hands for clinical and administrative tasks

+ Occasional lifting of objects up to 25 lbs

+ Vision requirements include close, distance, peripheral vision, and depth perception

Salary:

$145,000-$287,500

Salary is dependent upon the applicants licensure and years of experience.

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, generous paid time off, commuter benefits, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.